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IconCOVID-19 update: Our showrooms are ready to reopen on December 2nd. Our Glasgow and Cardiff showrooms are open & we're delivering as normal. Find out more

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Our story

Our story

From our humble beginnings in a barn to our 50,000 square foot warehouse with showrooms dotted all over the country, we've come a long way. But our number one goal has never changed: helping you to regain your independence with life changing mobility aids.

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Why we exist

It's quite simple really. We're here to make every day a better day for you. To reassure you that even when your mobility changes, your life doesn't have to. And to guarantee that the best mobility products are as easy to find as they are to use.

Where we began

Where we began

It's true, we were born in a barn. And at first, it was just a smattering of mobility scooters and a scattering of riser recliners in there. But as we got bigger our barn felt smaller, and so we started looking for a new home. Brentwood was the perfect place.

We always wanted to develop our own products. Our first mobility scooter, the CareCo Zoom, broke the mould with a next-generation splitting mechanism that lets you store and transport your scooter wherever you like. Next came a range of riser recliners designed to keep you independent and comfortable in the home you love. (We've now helped more than 165,000 people find their new favourite chair). Then we realised that some of you needed help with lots of little things in your daily life, like managing medication, using the bathroom and getting dressed in the morning, so we added those products to our range too.

Our first Showroom

Our first showroom

We really value the importance of letting you get hands on with our products before you buy. So, from the very beginning, we knew that mobility showrooms would be a huge part of our operation. After successful launches in Brentwood, Birmingham and Hayes, you'll now find CareCo mobility stores across the UK in places like Canterbury, Glasgow, Leicester and Cardiff.

We've built a fantastic community of people over the years too, from the mobility experts who man our phones and staff our stores, to the delivery drivers, warehouse workers and engineers who keep everything ticking over. And of course, you - the people we design our products for.

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"We're unique in the world of mobility because we recognise that you are, too."
Vision for the future

What the future holds

We're unique in the world of mobility because we recognise that you are, too. We've all got different needs, lifestyles and levels of mobility, and what works for one person might not work for somebody else. So our ultimate goal is making sure that everybody who needs a helping hand not only gets one, but that they get the one that works for them.

We'll do this by searching high and low for mobility aids that fit around your lifestyle, opening new showrooms so you can try before you buy, and making sure our prices stay unbeatable. All with top notch customer service whenever you need us.

Our history

We've had plenty of exciting milestones along the way, from our move to Brentwood to our first TV adverts. Here's to many more to come!

Some of our stats

Crunching the numbers after more than a decade helping our customers make life that little bit easier.

143,000+

Mobility scooters sold

220+

Members of the CareCo team

600,000+

Customers since 2009

165,000+

Riser recliners sold

Our Mobility Showrooms

Our mobility showrooms

21 showrooms in the UK (and counting!)

When you need a product to boost your balance, improve your independence or make your home more comfortable, we think it should be as easy to find as it is to use. That's the inspiration behind our mobility showrooms. Big, open-plan spaces filled with only the best mobility aids, our showrooms offer you the chance to test our products before you buy. So you only leave with something that works for you and your lifestyle.

Free parking (with disabled spots) means you can take your time, and you'll find dedicated areas for everything from mobility scooters and riser recliners to bedroom, bathroom and daily living aids. Our advisors are always happy to sit down over a cuppa and chat about your needs, and they'll get you set up for a demonstration with anything you like.

We're always opening new mobility showrooms, so keep an eye on our Showroom Locator page to see if we'll be near you soon!

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Our partnership with Lloyds Pharmacy

In April 2020 we were delighted and immensely proud to announce a new partnership with Lloyds Pharmacy.

This partnership means that you will see products from our range, including mobility scooters, walking aids, bedroom aids and more on the Lloyds Pharmacy website. It also means that you can pick up one of our brochures in one of over 1000 Lloyds Pharmacy stores.

With experts on hand to provide healthcare advice, an online prescription service for free delivery of your medication and services including flu vaccinations, blood pressure checks and diabetes screening, Lloyds Pharmacies are always there for you.

"We are always looking for ways to bring our customers closer to the products and services that can help improve their lives. Partnering with CareCo means we can support our customers and their families with finding the mobility products that are right for them so they can keep doing the things they love."
Angela Wale, Lloyds Pharmacy

CareCo Lloyds Pharmacy
Natasha Bruce-Jones - Occupational Tharapist

Meet Natasha, our
Occupational Therapist

A member of the British Association of Occupational Therapists, Natasha Bruce-Jones knows exactly how to make day to day life easier.

We've worked with Natasha to develop a range of products designed to help with common mobility issues, from sitting comfortably to walking safely and getting a better night's sleep. It also means that our advisors have a much better understanding of CareCo's mobility equipment, what it can do, and the type of people it works for.

"From large furniture items to the smallest bits of cutlery, I love CareCo mobility equipment because it can give untold freedom and confidence to the user. Equipment like this can make life so much more comfortable and stress-free, and stop people having to rely on others when they want to be doing things for themselves."

View Natasha's Top 10 products

Watch our first TV ad

A big moment for us, our first TV ad gave us the chance to show a wider audience how a mobility scooter, riser recliner, tri-walker or bath lift could really make a difference to their lives.

You might see us on your screens a bit more in the future (sorry about that). We're now the proud sponsors of ITV Afternoons and the sponsor of popular sitcom Benidorm!

Watch our first TV Ad
Watch our first TV Ad

The extra little things

We go above and beyond here at CareCo, because we know it's the extra little things that can make the biggest difference.

Engineered Delivery

Engineered Delivery

Leave all the heavy lifting to us. We'll show you how everything works and take any unnecessary packaging with us when we leave.

Price Match Promise

Price Match Promise

You shouldn't have to choose between finding the right product and saving money. Just let us know if you've seen it cheaper, and we'll match the price.

Environmental Responsibility

Environmental Responsibility

We recycle all our packaging, reuse parts where we can, and make sure that batteries are disposed of properly.

BHTA Members

BHTA Members

As a member of the British Healthcare Trades Association, you can be sure of our commitment to excellent customer care.

Our customers love us...

We're the only mobility retailer with more than 17,000 real reviews on Trustpilot. That's a lot!

Our proud rating of 4.8/5 is from over 17,000 customers

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Careco UK Limited , Hubert Road, Brentwood, Essex, CM14 4JE, is an appointed representative of Mark Bates
Ltd t/a Premier Care, Premier House, Londonthorpe Road, Grantham, Lincs, NG31 9SN who are authorised
and regulated by the Financial Conduct Authority. Number: 308390.
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