Contact Us
How can we help?
For us, making your every day better isn't just about finding you the right mobility aid. It's in the care we show you after your purchase, too. So if you need any help, here's how to get through to the team you need.
Contact details for our departments
Sales
Found something to make your day to day a little easier? Contact our Sales team and they'll process your order in a jiffy. They're on hand 7 days a week for advice and recommdations, too.
0333 015 5000 | ● Open till 7pm today |
Mon - Fri
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8:00am - 7:00pm |
Sat & Sun
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8:00am - 6:00pm
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Christmas Hours
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Tuesday 24th Dec (Christmas Eve)
|
8:00am - 2:00pm |
Wednesday 25th Dec (Christmas Eve)
|
Closed |
Thursday 26th Dec (Boxing Day)
|
Closed |
Friday 27th Dec
|
9:00am - 6:00pm |
Saturday 28th Dec
|
9:00am - 6:00pm |
Sunday 29th Dec
|
9:00am - 6:00pm |
Monday 30th Dec
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9:00am - 6:00pm |
Tuesday 31st Dec (New Years Eve)
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8:00am - 2:00pm |
Wednesday 1st Jan (New Years Day)
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Closed |
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Email: sales@careco.co.uk
Customer Service
Need to amend something on your order, add a service or change your contact details? Get in touch with our Customer Services team. They're always happy to help and available 7 days a week.
0333 015 5000 | ● Open till 7pm today |
Mon - Fri
|
8:00am - 7:00pm |
Sat & Sun
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8:00am - 6:00pm
|
|
|
Christmas Hours
|
|
Tuesday 24th Dec (Christmas Eve)
|
8:00am - 2:00pm
|
Wednesday 25th Dec (Christmas Eve)
|
Closed
|
Thursday 26th Dec (Boxing Day)
|
Closed
|
Friday 27th Dec
|
9:00am - 6:00pm
|
Saturday 28th Dec
|
9:00am - 6:00pm
|
Sunday 29th Dec
|
9:00am - 6:00pm
|
Monday 30th Dec
|
9:00am - 6:00pm
|
Tuesday 31st Dec (New Years Eve)
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8:00am - 2:00pm
|
Wednesday 1st Jan (New Years Day)
|
Closed
|
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Email: cs@careco.co.uk
Product Support
If you're having issues with your product or it's got a fault, we'll get it sorted. Our Technical Helpdesk will troubleshoot your issue, book an engineer if you need one and get any parts sent directly to you.
0333 015 5000 | ● Open till 7pm |
Mon - Fri
|
8:00am - 7:00pm |
Sat & Sun
|
8:00am - 6:00pm
|
|
|
Christmas Hours
|
|
Tuesday 24th Dec (Christmas Eve)
|
8:00am - 2:00pm
|
Wednesday 25th Dec (Christmas Eve)
|
Closed
|
Thursday 26th Dec (Boxing Day)
|
Closed
|
Friday 27th Dec
|
9:00am - 6:00pm
|
Saturday 28th Dec
|
9:00am - 6:00pm
|
Sunday 29th Dec
|
9:00am - 6:00pm
|
Monday 30th Dec
|
9:00am - 6:00pm
|
Tuesday 31st Dec (New Years Eve)
|
8:00am - 2:00pm
|
Wednesday 1st Jan (New Years Day)
|
Closed
|
|
|
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Email: productsupport@careco.co.uk
Price Match Request
Seen one of our products cheaper elsewhere? Use the details below to ask us for a Price Match. Include the website address for the CareCo product and any size and colour options, as well as the website address for the same in-stock product from a different retailer.
Email: pricematch@careco.co.uk
You might be able to find what you're looking for on our Frequently Asked Questions page.
Leave us a message
You can contact us using the form below and we'll get back to you within 48 hours. Choose the relevant department from the drop down and leave your message in the box provided.