Price Match Promise
Next day delivery, 7 days a week
Nationwide Showrooms
Rated Excellent
Home Installation
Sit back and leave the heavy lifting to us with our Which? approved delivery serviceBenefits of Home Installation
Hassle free delivery
Your new mobility product is ready to use from the day of delivery
Friendly & professional engineers
Who show you how everything works, including charging and disassembly
Delivered where you need it
Struggle with bigger boxes? We’ll deal with all the heavy lifting
Choose a convenient time and date
Have your product assembled and installed when it suits you, not us
How does Home Installation work?
1
Choose Home Installation
You’ll see Home Installation available at the checkout if one or more products you’re buying is eligible.
2
Pre-inspection checks
Our trained engineers assemble and triple check your product before delivery.
3
Setup & install
We’ll get your mobility aid set up where you need it and installed correctly.
4
Demonstration & advice
We’ll show you how everything works and answer any questions you might have.
Our happy customers
My mobility scooter was delivered this morning by Craig. He could not have been more helpful and patient, taking pains to ensure the assembly and disassembly were clearly understood together with using the scooter and battery care. The experience from the showroom with Karen to the delivery and instruction cannot be faulted. Top marks!
-Mr Watkeys
Here's why we're the UK's leading mobility retailer
Trusted by Which?
Endorsed by the UK’s consumer champion for installation, servicing and repairs
Showrooms Nationwide
Get hands on with our range of scooters, riser recliners and more in store
Price Match Promise
Seen it somewhere for less? We’ll match any UK retailer, including delivery
BHTA Members
Committed to excellent customer care before, during and after your purchase
Common Questions
Here’s what other customers have asked about Home Installation.
Why are you a Which? Trusted Trader for installation?
Our installation, servicing and repairs services have been endorsed by Which?, the UK’s consumer champion. We’ve undergone a rigorous assessment by Trading Standards to ensure we meet the high standards they require, with regular assessments carried out to make sure we’re sticking to their Code of Conduct. Trusted Trader is a scheme by Which?, the UK’s largest independent consumer body in the UK, designed to help consumers find reputable traders for whatever they need, from home improvement to motor industries and Which? Trusted Trader mobility retailers.
How long does delivery take?
We’ll arrange your Home Installation delivery to arrive within 7-14 working days from the day you place your order.
Will I need to help with anything on the day?
If there’s anything at home that might cause an obstruction for our engineers getting your product set up, we’ll ask that you move it (if you can – don’t hurt yourself!). Other than that, we’ve got it all covered.
Where will your team drop the product off?
Anywhere you like! Our Home Installation team will set up your product wherever is easiest for you.
Will the engineers show me how to use my product?
Our engineers will talk you through things like assembly and disassembly, charging your scooter and what all the buttons do. If you’ve got any questions, just ask!
Will I have to deal with all the packaging?
We’ll take any of the unnecessary packaging away with us when we leave, leaving you to start using your new mobility aid straight away. If there’s anything you want to hang on to, just let us know.
Can my old mobility aid be removed?
If you need us to remove an old mobility aid from your home before we install your new one, just let us know when you place your order. We charge £45 per removal (please note: beds cannot be removed by our teams.)
Do you deliver to Northern Ireland / Isle of Wight?
We do, but we charge a £35 surcharge for orders to addresses in these areas.