Wheelchairs

Wheelchair FAQs

• How do I know which wheelchair to buy?

  Think about who's doing the pushing. If a carer will push, a transit wheelchair is lighter and easier to handle. If the user wants independence, a self-propelled wheelchair is the one. Still not sure? Pop into your nearest CareCo showroom and try a few — no pressure, just honest advice.

• What's the difference between a transit and self-propelled wheelchair?

  A transit wheelchair is pushed by a carer so is lighter, easier to manoeuvre, and ideal for shorter trips. A self-propelled has large rear wheels so the user can get around independently. They are good if you have reasonable upper body strength. Not sure which suits you? Pop in, phone up or browse online, and try both.

• Can I take a wheelchair on a plane?

  Yes — airlines must assist wheelchair users and most carry manual wheelchairs free in the hold. If you're travelling with a powered chair, check the airline's battery policy first. A lightweight folding travel wheelchair makes the whole thing much less of a faff — several of ours weigh under 10kg.

• What is a crash-tested wheelchair?

  A crash-tested wheelchair is certified to be used as a seat in a vehicle, so you can stay in your chair while travelling, rather than transferring. Standard wheelchairs aren't built for this. If transfers are difficult, a crash-tested model is well worth considering. CareCo stocks a range, pop in to a showroom, browse the website of phone us to find out more.

• Can I try a wheelchair before I buy?

  Absolutely — and we'd encourage it. All our showrooms have a wide range to sit in and try out, with friendly staff on hand to help. No pressure, no rush. Open 7 days a week. Find your nearest showroom and come and have a go.

• What size wheelchair do I need?

  Getting the right size is everything with a wheelchair. Measure your seat width (hip width plus 1–2 inches), depth (hip to back of knee minus 1–2 inches) and height (sole of foot to back of thigh). Don't forget to factor in your cushion. Better still, pop into a showroom and try a few - it makes all the difference. Read our full wheelchair sizing guide.

• Do wheelchairs qualify for VAT relief?

  Most do. If you have a disability or long-term illness, you won't pay the 20% VAT — that's a significant saving. Online, just enter your details at checkout and we'll remove it automatically. In a showroom, mention it to the team. Not sure if you qualify? Our VAT page explains it all.

• What is the weight limit on a bariatric wheelchair?

  Standard wheelchairs typically hold up to around 115kg (18 stone). Bariatric wheelchairs are built with a heavier-duty frame and wider seat, with capacities from around 160kg up to 250kg or more. They're more affordable than people expect — we stock both transit and self-propelled bariatric options at CareCo.