Questions & Answers

Hi there, I have just bought a Airlite X scooter and just cannot how to

I have watched the video on the Airlite X scooter, and I am very happy with my purchase. However, in the video, you just lift the battery off, to charge seperataly. But there must be a realise lever, to remove the battery? Also for transportation. I have purchased my scooter from your Beckenham branch. Can you please advise? Regards Mike

Submitted by Michael Clogg - Tiptree Essex

Hi Michael, all you need to do is remove the 3 pin power cable and then pull the battery box out. It will be secured with Velcro underneath, so it may be hard to pull out the first few times, but it is just a matter of pulling up on the handle.

Answered by the CareCo team

What is diameter of wheels

Are tyres replaceable

Submitted by Peter Harris - Huddersfield

Both front and rear tyres are 7.5X 2.35.We can provide replacements and have some in stock..

Answered by the CareCo team

What is the complete weight of this scooter?

What is the overall weight of this scooter?

Submitted by Rose - Wolverhampton

The total weight with battery is 41kgTotal weight w/o battery is 31.5kgThe heaviest part is 9.9kgThe battery weighs 9.5kg

Answered by the CareCo team

How many batteries are in the sealed unit and how do you replace them when

Nothing more to add

Submitted by G Evans - Dudley Area

There are two 10Ah batteries in the pack. The batteries are replaced by removing the unscrewing the battery pack (you`ll need a long screwdriver, there are usually up to 12 screws depending on the model). Open the battery box, then disconnect the wires from the terminals, and then pull the batteries out. Sometimes the batteries are stuck in place with Velcro or wedged tight with foam to stop them moving around, so you may need to pull hard. Place in new batteries and connect each up with the correct cables - be careful not to cross the wires as this can cause electrical shock and circuit failure. Showroom assistants in our Dudley shop will be happy to demonstrate, and if you have any trouble in the future pop back to the store for help.

Answered by the CareCo team

What is the turning circle?

Is it within the CPT guidelines for use on buses?

Submitted by Angelina - Totnes

The minimum turning radius is 1165 mm / 45.8, so is within the CPT guidelines of not exceeding 1200mm.

Answered by the CareCo team

What is the length of the Airlite X,... in cms.....as I have to fit into

None

Submitted by David Wright - Staffordshire

The overall length is 101cm when put together. When the rear section is removed, the base is 86cm long.

Answered by the CareCo team

Is the seat height adjustable and does the seat swivel?

Are these features available on any of the Travel scooters?

Submitted by Rob - London

Yes, the seat height is adjustable, with 4 positions, and it swivels 90 degrees - these features are common in most of our scooters. The product photos and manuals (found under Help & Advice) on the website show the various features.

Answered by the CareCo team

What are the dimensions of the Seat

Submitted by Jamie - Colchester

Thank you for your enquiry. The seat has the following dimensions: Seat Width: 43cm, Seat Depth: 40cm, Seat Height: 40cm.

Answered by the CareCo team

Can the scooter be taken on trains and buses?

What type is the scooter?

Submitted by Carol - Coleraine

Thank you for your enquiry. This is a very compact mobility scooter which can be broken down for easy transport so it should be fine for use on buses and trains. I would however advise that you always check for the bus or train company before travelling so that they can make any necessary arrangements to accommodate you. For more information why not call our Sales Team on 0800 111 4774.

Answered by the CareCo team

Do you do payment plans through pip

Im on pip do you do payment plans

Submitted by David - STANFORDLEHOPE

Unfortunately we do not offer a finance option. Thanks

Answered by the CareCo team

Can the scooter be stored upwright

do to lack off storage space can the scooter be stored upright

Submitted by Billy - Ulster

We do not recommend this, please call the sales line to discuss storage options. Thank you for your question.

Answered by the CareCo team

Can the airlite work with an 18ah battery

n/a

Submitted by Dave Chance - Clay Cross

Unfortunately scooters are only able to function with the correct size battery, in this case 10ah. Thank you for your question.

Answered by the CareCo team

Do you supply spare parts for the airlite In particular items like the

n/a

Submitted by Andrew J - Holyhead

We can provide you with new parts for the Airlite, please call the sales number to order any parts needed. Thank you for your question, feel free to ask us any further questions.

Answered by the CareCo team

What type of battery does the careco airlite have please Airline are asking

None

Submitted by Melissa - Poole

Thank you for your enquiry,The airlite scooter has dry lead cell batteries, If you have any further questions, please do not hesitate to contact us

Answered by the CareCo team

Can you purchase a spare key for a CareCo AirLite Travel Mobility Scooter

Submitted by Jason Lee - Larkhall

Thank you for your enquiry, the cost of a spare key would be 7.99 plus 2.95 postage and packaging. The code you need is SP01321. if you have any further questions, please do not hesitate to contact us.

Answered by the CareCo team

Do you deliver to Northern Ireland?

Submitted by RONALD BURKE - BANGOR codown

Thank you for your enquiry. We do deliver to Northern Ireland. For further information please contact our dedicated Sales Team on 0800 111 4774.

Answered by the CareCo team

do you have armrests

have an airlite but feel I would be safer and more stable in this very hilly town.

Submitted by Lynda - Newquay

Hi there Lynda,You can get arm rests for the airlite, they cost 39.99. If you would like to purchase them please call: 0800 111 4774, as they are not available on the website.

Answered by the CareCo team

Initial Charging of Battery

Asking on behalf of my parents....delivered yesterday. Does the scooter need to be switched on with key for charging? If not is there an on/off switch somewhere near where you plug the three pin charge lead in? I ask this as no lights are showing up at all and I a wondering if the charger is faulty.Look forward to hearing from you.RegardsKaren Stubbs

Submitted by karen - stockport

Thank you for your enquiry. When charging the Airlite please ensure the mobility scooter itself is turned off before attaching the charger. There should be a switch on the charger which when turned on will show both a red and orange light which indicates the scooter is charging.If you have any further queries please do not hesitate contacting us on 0800 111 4774.CareCo Team

Answered by the CareCo team

Does the scooter have reverse?

Submitted by Liz - Worcester

Thank you for your enquiry. The CareCo Airlite can be reversed.If you have any further queries please do not hesitate contacting us on 0800 111 4774.CareCo Team

Answered by the CareCo team

Does Airlite have a key included?

There is no option on the website to include a key

Submitted by Michael - Keswick

Thank you for your enquiry. The CareCo Airlite comes as standard with a key.If you have any further queries please do not hesitate contacting us on 0800 111 4774.CareCo Team

Answered by the CareCo team

Can it go on a plane?

Will we be able to take this on a plane to Portugal with easyjet.

Submitted by anne - washington.. tyne and wear

Thank you for your enquiry. Provided that the scooter is broken down you will be able to take the CareCo Airlite on an aircraft.If you have any further queries please do not hesitate contacting us on 0800 111 4774.CareCo Team

Answered by the CareCo team

How easy is it to take apart as my wife is the one to take it apart as

I use a power wheel chair but when I`m out with my wife it is hard to push me. I`m looking for some think to make more easy so I can go out more with the wife as I will not go out much as I would like to do I am about 17 stone so I would like some thing to make life more easy.Thank you, I`ll wait for your email back thank you.

Submitted by Peter - newcastle upon tyne

Thank you for your enquiry. The CareCo Airlite has next generation splitting which makes it very simple and easy to take apart. All you need to do is remove the seat and battery and pull apart the two sections with a lever at the back to dissemble this scooter.If you have any further queries please do not hesitate contacting us on 0800 111 4774.CareCo Team

Answered by the CareCo team

When collapsed into two pieces can the scooter fit into the boot and leave

I have a Skoda Fabia Estate.

Submitted by Valerie - Campbeltown

Thank you for your enquiry. It will depend on how big the suitcase is but the CareCo Airlite takes up very little room due to its compact size when disassembled so there should be room to fit it in a car boot with a suitcase.If you have any further queries please do not hesitate contacting us on 0800 111 4774.CareCo Team

Answered by the CareCo team

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