I bought this recliner chair it is very comfortable and everything it was described I am very pleased with the chair and the staff that delivered and assembled the chair were very polite and helpful
Strengths
Good quality and silent when using
Weaknesses
No weakness
Carol
Female 65+
Meets Expectations
100%
5 / 5
Quality
100%
5 / 5
Features
100%
5 / 5
Ease Of Use
100%
5 / 5
85%
Rachel
Mixed feelings
Although the chair itself is exactly what I ordered, delivery was much slower than expected/advertised and I had to ring more than once to chase it. On arrival, the wrong chair was assembled and demonstrated, and the engineer returned and rectified the mistake later in the day. My elderly father didn't really understand what was happening and I don't live nearby, so I felt badly about it.
Strengths
The product itself is good.
Weaknesses
Disappointing service (delivery, installation, communication) considering the vulnerability of most of the clients. I expected better.
Rachel
45-64
Quality
80%
4 / 5
Features
80%
4 / 5
Ease Of Use
100%
5 / 5
Meets Expectations
80%
4 / 5
100%
Elizabeth Smith
- Female
Brilliant service
This chair was bought as a replacement for my aunt. It is very comfortable and she enjoys the footrest and reclining facility.
The delivery man was very patient and understanding, ( my aunt is 96 and suffers from dementia).
Very impressed with the service and quality of the chair
Strengths
Delivery and assembly
Weaknesses
Missed the sale offer by 12 hours, due to the time difference,as we were waiting for confirmation from my cousin in Australia
Elizabeth Smith
Female
Features
100%
5 / 5
Ease Of Use
100%
5 / 5
Meets Expectations
100%
5 / 5
Quality
100%
5 / 5
100%
Jean
- Female 65+
A Great Purchase
I’ve had it two weeks and it’s a very comfortable chair and I love the colour as it matches in with my suite. The delivery was prompt and the delivery men were very pleasant and efficient. I couldn’t be happier. The communication was excellent.
Very satisfied and highly recommended.
Overall, reasonable quality / value. However, the back cushion has been sewn inaccurately which gives the chair the appearance of being out of level. It doesn’t affect the performance, but it is irritating.
CareCo is a trading name of Careco (UK) Limited who are an Appointed Representative of Fish Administration Limited. Fish Administration Limited is authorised and regulated by the Financial Conduct Authority. Registered in England & Wales under Company Registration Number 4214119, Registered Office; Rossington's Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Careco (UK) Limited is registered in England & Wales under Company Registration Number 06831125, Registered Office; Westgate Chambers, 8A Elm Park Road, Pinner, Middlesex, HA5 3LA. Careco (UK) Limited's Firm Reference Number is 507389 and Fish Administration Limited's Firm Reference Number is 310172. These details can be checked on the Financial Services Register by visiting the FCA's website at www.fca.org.uk or by contacting the FCA on 0800 111 6768. Fish Administration Ltd is part of the PIB Group.