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CareCo Leicester

Leicester Showroom Leicester Showroom Leicester Showroom Leicester Showroom Leicester Showroom
Leicester Showroom
Leicester Showroom
Leicester Showroom
Leicester Showroom
Leicester Showroom

J Herring rates this store    Review Rating20/05/2019

wheelchair for my wife
Went to Careco Leicester from my home Nottingham, attended to by Jessie who was very helpful even let me sit in wheelchair while pushed around Showroom very pleased with service five stars.

Ann rates this store    Review Rating13/05/2019

Wheelchair Purchase
I was recommended CareCo Leicester by a friend with disabilities and I wasn't disappointed. There was a wide range of chairs to choose from and a very helpful member of staff (Jessie) pointed me in the right direction for a portable chair. There is ample parking and I was able to try the chair in my car. I would recommend this place to anyone looking for equipment and wanting to try it out.

Dameon Copeland rates this store    Review Rating24/03/2019

I took my mother to buy a scooter and the service was exemplary. Liz was excellent. She left us alone to decide what we were going to do and didn't do the hard sell, which was most welcome.

Jenny Rankin rates this store    Review Rating16/03/2019

Excellent customer service experience with Liz White
From the moment we entered the store we received excellent customer service from Liz. I explained my needs and she carefully selected potentially suitable mobility scooters. I was shown how to use each scooter and given the chance to try each one out around the store. I found the right scooter to meet my needs but Liz wasn't pushy - no hard sell. We chose to buy today and Liz helped us with insurance and accessories again no hard sell. All in all a great experience. I definitely recommend this store

Pragji Madhavji rates this store    Review Rating11/12/2018

Thanks Team CareCo
Again had Great service from the CareCo team at Leicester Branch. Becky was wonderful with the return of my original scooter. This has been my regular place for last few months having bought few aids that I could not do without. Last week again was no expectation while buying the Walking 4 Wheel Frame, Dean and his colleague assembled it in store as it would be easy to take it away in my car. Thanks Team CareCo and see you soon!

Richard Pedrick rates this store    Review Rating03/12/2018

Excellent Service
Visited the Leicester store today to view Riser Recliner chairs. Very good competitive range Jessie very pleasant and helpful. Purchase made I now hope the delivery after sales service is just as good then they will have a very satisfied customer.

Brian Clarke rates this store    Review Rating25/09/2018

Amazing Service
Called in to Leicester branch yesterday Sept 19th 2018, decided to order one of their suitcase mobility scooters. Delivered today before 2pm Sept 20th 2018. Staggered. Well done CareCo and TNT.

Tina Baxter rates this store    Review Rating04/09/2018

Care co leicester
I rang CareCo in Leicester and a young lady answered the phone called Jessie. I had to order a riser recliner chair for myself as having a big operation. Jessie was very helpful, explained how the chair worked. How long delivery was going to take and I could track the chair delivery time. Very helpful indeed.

John Bailey rates this store    Review Rating27/08/2018

Great service
Visited the Leicester branch on Bank Holiday Monday we had fantastic service from Dean who explained the various models available and gave me a test run. I would recommend CareCo to any one.

Doreen Craddock rates this store    Review Rating21/07/2018

Excellent visit
Visited Leicester shop today, found the staff very helpful and knowledgeable about their products. Jessie in particular was brilliant and very helpful, went looking for a chair but not in stock but found a rollator which was just right for my husband. Jessie could not have been more helpful. Will certainly be visiting again!

Marion Hall rates this store    Review Rating07/07/2018

Fantastic service
Fantastic service by Beckie at CareCo Leicester, just went to look but so impressed that Mum bought a Li Tech Air, she practised with it and I practised taking it apart and putting in my small boot so good we took it home. Beckie Thanks again

David Cherry rates this store    Review Rating10/05/2018

Purchase of 5ft telescopic ramps
Dean could not have been more helpful. Many thanks!

Michael Newing rates this store    Review Rating25/04/2018

Mobility scooter
Many thanks both prior to our visit and on the day. Dean and crew could not have been more helpful and sympathetic to our needs. Not only in our purchase but the coffee was good too. Thanks very much!

Mr and Mrs Bagworth rates this store    Review Rating15/03/2018

Careco Leicester
Thank you Dean for the most excellent service today! After explaining what was required from a riser recliner chair and trying several chairs Dean contacted the chair manufacturers and came back with a solution of having a chair custom made to suit our requirement of low arm rests. Because of his patience and determination to meet our needs we ordered not one but two chairs! And at no time did he resort to any sales pressure. We would thank all the staff who were most pleasant and helpful!

Kristi Milnthorpe rates this store    Review Rating10/03/2018

Good service
Very helpful staff to help my Nan pick which scooter would best suit her and they have a wide range of products.

Julie Ingram rates this store    Review Rating10/03/2018

Can today looking for a lighter and easier wheelchair to get in and out of my car. I found one and the help was great! Beckie was patient with me while I made my decision and very helpful. They even let me see if the wheelchair fit in my boot of my car. The customer care is second to none I would highly rate it!

A Pratty rates this store    Review Rating12/02/2018

A Pratty
Becky was very helpful and knowledgeable in selecting both a riser chair and scooter.

Guy Martin rates this store    Review Rating16/10/2017

Traci was all that everyone who has given a review has said about her. Nothing was too much trouble in helping my wife and I in finding the most suitable riser recliner seat giving us her considerable expertise and pointing out bits of information about seating position etc that we had not even thought about. After a long drive the cup of tea and coffee was very welcome. No sales pressure and plenty of time by ourselves to try the seats we were interest in. And yes we bought one, very pleased that we had visited the showroom to try them out as the one I thought would be right for me was not the best option and with the benefit of Tracis expertise we came away very satisfied.

Harriet E rates this store    Review Rating15/09/2017

CareCo Leicester
Very welcoming and friendly. Immediately offering help and showing us a range of different scooters to try out. Excellent service :)

Karen W rates this store    Review Rating01/09/2017

CareCo Leicester
We received excellent assistance buying a riser recliner. Becky was patient and full of useful advice asking all the right questions. She even took the time to show us how the chair comes apart so that we could easily assemble it when it arrives. All round excellent service! Not to mention a great price!

Marion D rates this store    Review Rating28/08/2017

CareCo Leicester Brilliant Service
Travelled a fair distance to visit this retailer based on previous reviews. I wasn't disappointed, the staff bent over backwards to help. I was in the position of knowing exactly my requirements for a new mobility scooter. I was told to try any of the display ones of which there was a good range, and even allowed to take them outside. There was no pushing to buy which is often not the case when purchasing mobility aids. That was something that I really appreciated. I was even told I could go home and think about my eventual decision. A bit risky as I could have decided to purchase elsewhere. Traci did suggest one she thought would be ideal for my needs and yes it was perfect in size other than the fact I didn't like what seemed to be a flimsy wig wag that I could hardly reach from the delta handles. Eventually I made my decision and ordered there and then. I would certainly recommend this showroom exceptional service and nothing too much trouble. Very happy with everything.

Gail A rates this store    Review Rating28/08/2017

CareCo Leicester
We really enjoyed the experience today of choosing a walker for my mother. The customer service was exceptional and made choosing the item very easy. The assistant had a lot of product knowledge which helped greatly I will be recommending your store and service to others. So pleased to have found your store. Many thanks.

Julie Cruickshank rates this store    Review Rating26/08/2017

Purchase of wheelchair and shower stool
The staff were extremely helpful and friendly. We were offered a cup of tea and cake as we entered the showroom and were treated with care and sensitivity. Thank you ladies.

Alison W rates this store    Review Rating24/08/2017

CareCo Leicester
We went to CareCo for a specific product that wed seen in on of their brochures. I was able to test the wheelchair both inside and out, and finding that it wasn't quite what I wanted the assistant was able to suggest other chairs. We found one we liked, and again were able to test it. We did not feel at all pressured we were given a cup of tea and were able to discus it between us before committing to buy.

Daisy M rates this store    Review Rating15/08/2017

CareCo Leicester
Staff were really helpful when choosing a wheelchair and they even arranged to deliver to our home for free.

David B rates this store    Review Rating11/08/2017

CareCo Leicester
Helpful and courteous staff. Very pleased.

Vidisha P rates this store    Review Rating11/08/2017

CareCo Leicester
Excellent customer services and great range of products.

Wendy Frank rates this store    Review Rating09/08/2017

Excellent personalised service Highly recommended
After looking at just a couple of riser recliner chairs at Fosse Park stores we were delighted to find a much larger range of these chairs loads of other mobility products too at CareCo on St Georges Way. We had a totally different customer experience with Traci Martin who started by asking about the person the chair was for, eg height abilities and whether he had any conditions to bear in mind. She then showed us a chair she believed would be suitable but emphasised the importance of bringing him in to try several chairs which we did. We were able to drive close, park right near the door. He did try several chairs and chose the one Traci pointed out to us earlier opting for different fabric from a wide range of choices. Delivery period varies from 5 days to 8 weeks far less than the 1113 weeks offered by Fosse Park Stores Prices compared favourably too. We were all really really impressed. All staff members were friendly and welcoming. Well done to you all.

Pete M rates this store    Review Rating08/08/2017

CareCo Leicester
Lovely service looking to my scooter arriving.

John P rates this store    Review Rating08/08/2017

CareCo Leicester
Excellent service from Traci.

Jay C rates this store    Review Rating05/08/2017

Leicester Careco
Lovely staff no pushy sales. Traci is lovely.

Ian H rates this store    Review Rating05/08/2017

Leicester Careco
Great staff, Beckie was lovely no pushy sales. Would definitely use them again.

Geoff A rates this store    Review Rating05/08/2017

Leicester Careco
Amazing service from Beckie looking forward to receiving my riser recliner.

Helen G rates this store    Review Rating05/08/2017

Leicester CareCo
Engaging and helpful informed us she was new to the company. Nicole would asks her team members if she got stuck with any questions.

Hussain E rates this store    Review Rating05/08/2017

Leicester CareCo
I'm very happy with the service we have received all the staff has been so helpful. My husband will be enjoying his new scooter.

Michael C rates this store    Review Rating01/08/2017

Leicester CareCo
Lovely warm friendly staff. Looking forward to sitting in my chair.

Mike L rates this store    Review Rating01/08/2017

Careco Leicester
First class service very kind and friendly staff, would highly recommend to anybody.

Natasha M rates this store    Review Rating01/08/2017

Leicester Careco
Lovely customer service. Friendly welcoming upon entering and very knowledgeable.

Thank you

Alan M rates this store    Review Rating30/07/2017

Leicester Showroom
Traci was very helpful in helping choose an Enduro wheelchair.

Rebecca P rates this store    Review Rating30/07/2017

Showroom help
Amazing service received in store. My mum is extremely happy with the scooter we picked out. Working like a treat! Will be using you again.

Liam M rates this store    Review Rating29/07/2017

CareCo Leicester
Nicole's service was amazing when choosing my bed.

Scott H rates this store    Review Rating25/07/2017

Excellent Service and lovely staff
We went over to the Leicester branch from Coventry the selection of scooters was much. Larger than other shops we had been too and at a very reasonable prices. The ladies that worked there were absolutely first class, they couldn't have been more helpful. If I need anything else it will be my first choice.

Samantha J rates this store    Review Rating13/06/2017

Really good quality service
Thank you to Traci for being patient professional and most of all a thoroughly nice person to deal with. Fantastic range of disability/mobility aids really good layout, very relaxed atmosphere even got a free coffee. Able to see a good range of products and the space to try them out. Would recommend to anyone that needs help with their everyday living needs.

Karen B rates this store    Review Rating21/05/2017

Amazing service
Bought a riser/recliner chair for my Mum. After a problem with my order, Traci Martin at the store couldn't have been more helpful or understanding. She arranged for a replacement chair really quickly, even delivering it herself on a Sunday after work. My Mum does need some other aids, so we will definitely be buying from Traci again. Highly recommended.

Gary G rates this store    Review Rating16/05/2017

Another happy customer
I purchased a wheelchair for my mother and was really pleased with the care, attention and service given to us by Traci Martin. It really helped that she has worked for the disabled and therefore understands their needs and difficulties. She went out of her way to make sure that my mother was comfortable and happy with her new wheelchair and at no time did we feel pressurised to buy the item.

Highly recommend.

Ann P rates this store    Review Rating21/04/2017

Mrs Ann Pickett
Tracy's knowledge of products Riser Recliner was amazing and after a quick minute chat I had made the the choice of chair and fabric to suit my needs.
May Thanks Ann

Melanie S rates this store    Review Rating19/04/2017

Fantastic Service
I have purchased an Atto mobility scooter today from the Leicester Showroom and cannot fault the service I have received. Traci was most attentive even when there where other customers in store I would strongly recommend visiting the showroom.

Julieanne M rates this store    Review Rating18/04/2017

My New Lease of Life
When I visited the Leicester show room I was nervous, I needn't of been as the sales staff were very welcoming. When I asked a question I was answered quickly and easily understood the staff. We found nothing was too much for them which resulted in a sale of a much needed wheelchair.
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Located within a 15 minute drive of the M1 or a 10 minute walk from the train station, our Leicester showroom and warehouse is filled with a huge selection of the best mobility aids. There's free parking and plenty of disabled spaces available, with easy access in and out of the showroom. Inside you'll find dedicated areas for each type of mobility aid, so you'll be able to get hands-on with our extensive collection of riser recliners, mobility scooters, wheelchairs, daily living aids and bathroom aids.
St Georges Way
0116 253 8822
9.00am - 5.00pm
9.00am - 5.00pm
10.00am - 4.00pm
Male Toilets Female Toilets Disabled Toilets
Parking Disabled Parking
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Careco UK Limited , Hubert Road, Brentwood, Essex, CM14 4JE, is an appointed representative of Mark Bates
Ltd t/a Premier Care, Premier House, Londonthorpe Road, Grantham, Lincs, NG31 9SN who are authorised
and regulated by the Financial Conduct Authority. Number: 308390.
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