I bought my first mobility scooter last month from the Warrington branch. The choice was great and the staff so helpful. I would definitely recommend going there. One satisfied customer.
Thank you care co
Strengths
The choice and staff
Weaknesses
Didn’t notice any
Christine Timothy
Female 65+
Meets Expectations
100%
5 / 5
Quality
100%
5 / 5
Features
100%
5 / 5
Ease Of Use
100%
5 / 5
85%
Brian Cushion
Needed an Elite Autofold scooter to fit in boot of car together with hoist.
Have ridden new scooter and pleased with smoothness of drive on level and smooth surfaces.
Strengths
Ease of driving, fold up facility, front light
Weaknesses
Disappointed driving on gravel, grass, and gradients
Brian Cushion
Quality
100%
5 / 5
Features
80%
4 / 5
Ease Of Use
80%
4 / 5
Meets Expectations
80%
4 / 5
100%
Mike Issitt
Excellent Customer service from Care Co Leicester
We have a scooter on long term hire but is not something we can take on our travels as its too bulky.
We saw someone at an airport with a folding scooter and have since been looking for one that was still substantial and robust enough.
Having seen the Autofold Elite on the web site a visit to CareCo Leicester was arranged to look at this and other options.
Michael Turner was welcoming and extremely helpful from the the moment we arrived. We explored a few options but soon decided that the Elite would be the one for us.
The 'paperwork' was completed quickly online with our VAT exemption applied due to my terminal illness. As this was an expensive item and not being sure it would be covered adequately by our Home Insurance we added a years worth of specific insurance at a reasonable price. The only real tough decision we had to make was 'what colour' - the showroom model was a very nice blue and the existing hire scooter is red so Blue it is !
We asked for 'free' delivery which was quoted at 5 working days - needless to say we were delighted later the same day when the courier messaged to say they would be delivering the next day.
At 8.00am this morning a large box was delivered into our hallway and unpacking commenced as if it was Christmas - All is good and after a quick run up and down the hallway the scooter is 'on charge' for 6 hours to make sure the battery is full and ready to take me on an adventure.
All in all a hassle free experience so far - If I need any after sales support, I hope it is also as efficient as the team in the Leicester showroom.
Strengths
Does what it says on the tin ! Auto folding feature is great and there is always a manual option that is simple as a back up. Looked at the Minimus but thought the bigger seat on this would be more comfy. Removable arm rests are a benefit as well. Not sure i'll be on it long enough to need to use the USB for charging but its a nice feature as is the LED headlight when out walking the dogs
Weaknesses
Not the lightest to lift in and out of a car but doable with care
Mike Issitt
Ease Of Use
100%
5 / 5
Meets Expectations
100%
5 / 5
Quality
100%
5 / 5
Features
100%
5 / 5
95%
(Mrs) Cherry Knights
Im gaining confidence in my scooter the more I use it
Nik was excellant in the show room(in Norwich) I tested several models, going to&from each one until I was sure. This model will be ideal for me on holiday, TUI have already said it can go in the hold&I take the battery on board with me&the weight is not included in hand luggage allowance. Ive tested for 3 long days sightseeing in Liverpool&although I did get down to 1 last bar flashing, it lasted me all day (from approx 9.30am-6pm).My confidence is growing the more I use it. The only thing I feel I need at thehalf way through the day stage - is a cushion!
Strengths
Easy to use
Weaknesses
After being on it most of the day, I needed a cushion
CareCo is a trading name of Careco (UK) Limited who are an Appointed Representative of Fish Administration Limited. Fish Administration Limited is authorised and regulated by the Financial Conduct Authority. Registered in England & Wales under Company Registration Number 4214119, Registered Office; Rossington's Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Careco (UK) Limited is registered in England & Wales under Company Registration Number 06831125, Registered Office; Westgate Chambers, 8A Elm Park Road, Pinner, Middlesex, HA5 3LA. Careco (UK) Limited's Firm Reference Number is 507389 and Fish Administration Limited's Firm Reference Number is 310172. These details can be checked on the Financial Services Register by visiting the FCA's website at www.fca.org.uk or by contacting the FCA on 0800 111 6768. Fish Administration Ltd is part of the PIB Group.