I ordered my reclining chair and it was delivered within 9 days to me. I had one phone call to check over my details. Because of my osteoarthritis, I was eligible for a refund. That was refunded to me immediately. She discussed the delivery with me. I paid extra to have it set up by the delivery persons. I had a further phone call to confirm the date of delivery and time frame. On the day of delivery the delivery men called to say they were on their way. The two men that delivered my chair couldn't have been nicer but still professional. There wasn't anything terribly difficult in setting up the chair but it was worth it to me in case something was not right with the chair. They made sure I was happy with everything.
I love the chair I ordered.. I am only 5'2'' so it suits someone with shorter legs! I like the quiet motor. The buttons could be clearer in telling what they do. (They are rather obtuse) With some practice, it is quick to figure out. I guess I am old school and want a button to say head/up/down and feet/up/down. But this is my only negative comment.
Strengths
Excellent service,quick delivery, the nicest delivery people ever, and a chair that suits me.
Weaknesses
The control buttons could be clearer as to what they do. I think my chair is suited to someone who has shorter legs.
M. A. P.
Female 65+
Ease Of Use
100%
5 / 5
Meets Expectations
100%
5 / 5
Quality
100%
5 / 5
Features
100%
5 / 5
100%
Margaret
- Female 65+
My wonderful chair is so comfy and I love it!
Thank you for your excellent service when you delivered my chair and cleaning gear.
Strengths
Futs perfectly in my room
Weaknesses
So comfy I fall asleep!
Margaret
Female 65+
Features
100%
5 / 5
Ease Of Use
100%
5 / 5
Meets Expectations
100%
5 / 5
Quality
100%
5 / 5
100%
Lu
- Female 65+
So good I'm buying another one!
This chair is fantastically comfortable; it looks nice; it is not too big and bulky and we are just delighted with it. Buying another one in a moment!
Strengths
Comfort; looks
Weaknesses
None
Lu
Female 65+
Ease Of Use
100%
5 / 5
Meets Expectations
100%
5 / 5
Quality
100%
5 / 5
Features
100%
5 / 5
90%
Al
Montpelier dual motor rise
Speedy delivery easy to assemble, remote buttons a bit confusing at first
Strengths
Good delivery and price
Weaknesses
Material squeak a bit when rising and lowering chair
CareCo is a trading name of Careco (UK) Limited who are an Appointed Representative of Fish Administration Limited. Fish Administration Limited is authorised and regulated by the Financial Conduct Authority. Registered in England & Wales under Company Registration Number 4214119, Registered Office; Rossington's Business Park, West Carr Road, Retford, Nottinghamshire, DN22 7SW. Careco (UK) Limited is registered in England & Wales under Company Registration Number 06831125, Registered Office; Westgate Chambers, 8A Elm Park Road, Pinner, Middlesex, HA5 3LA. Careco (UK) Limited's Firm Reference Number is 507389 and Fish Administration Limited's Firm Reference Number is 310172. These details can be checked on the Financial Services Register by visiting the FCA's website at www.fca.org.uk or by contacting the FCA on 0800 111 6768. Fish Administration Ltd is part of the PIB Group.