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Customer Services

The Cardiff Showroom

Cardiff Showroom Cardiff Showroom Cardiff Showroom Cardiff Showroom Cardiff Showroom
Cardiff Showroom
Cardiff Showroom
Cardiff Showroom
Cardiff Showroom
Cardiff Showroom

Scott W rates this store    Review Rating17/07/2018

Wheelchair and battery pack
Good service from Andrew, he suggested to us a few options for what we were looking for. Once we chose what we wanted he was able to demonstrate how it all worked. When the chair and battery pack was delivered he assembled it and showed us how it all went together and disassembled. Even had a free coffee!

Val and Tony Powell rates this store    Review Rating15/07/2018

EXCELLENT
When visiting the Cardiff store today to look at riser recliner chairs we found Vicky and Andrew very helpful. What pleasant people to deal with. Nothing was too much trouble and we would certainly recommend this store. Excellent value for money, the best variety of prices we have found subsequently we bought two chairs. Thanks again for the service given by Vicky and Andrew!

Harold Lewis rates this store    Review Rating15/07/2018

Helpful staff
Came into the store twice this weekend both Vicky and Andrew were very helpful with advice and mindful of giving us space with my 91 year old father for him to try out the rollator and decide upon a purchase.

Stuart and Jennifer Hicks rates this store    Review Rating15/07/2018

Brilliant service and understanding
Vicky and Andrew are very knowledgeable on the products they sell in store. On two separate occasions they gave us both the time and space we needed to decide on the purchase with my father.

David Dunbar rates this store    Review Rating15/07/2018

84 year old mum
I live 200 miles away from my mum who has bought a scooter from CareCo Cardiff. She needed help with the scooter and yet again Andy came to the help going out of the his way to sort out her problems. The after care from this man is fantastic, can't thank him enough. Would definitely use this shop again and would recommend it to everyone. Great job Andy! Once again thanks for the help. Many thanks David Dunbar

Richard rates this store    Review Rating12/07/2018

Excellent service
Andrew is a star man! He dealt with my return exchange quickly and efficiently. Nothing was too much trouble. A great asset to CareCo!

Michael rates this store    Review Rating27/06/2018

Very helpful
Andrew was very helpful in helping me decide on the right product. Multiple products on display so was able to try them to decide what was most suitable. Rang to advise availability exactly when he said he would Very reliable service.

David Dunbar rates this store    Review Rating09/06/2018

Mrs C Dunbar
Just a quick update on my last review where there was no charger. Andrew from CareCo Cardiff went out of his way not once but twice to personally deliver the charging cable to my mums house. Excellent service can't fault it. So a big thanks to Andrew!

Mr David Chandler rates this store    Review Rating03/06/2018

Very satisfied 94 year old customer
My mother travelled from Dorset to visit the Cardiff showroom with my intention of buying a larger mobility scooter for her. With such re-pour and quality products along with excellent service from Emma although being in her present post for a few weeks and being well guided by Andrew we purchased more than one scooter. With a bill of over 3000 my mother was very pleased with her additional purchases of a recliner chair and two fire side chairs. Thank you both.

Roderick Williams rates this store    Review Rating30/05/2018

Thanks
Popped down to CareCo Cardiff showroom and purchased a mobility scooter. I was served by Andrew Beacon who I found to be very friendly and most helpful. Thanks

P Etheridge rates this store    Review Rating30/05/2018

Happy customer
Phoned up in the morning to see if they had a Stride Sport in the showroom they had so drove over and tried it out and it was also easy to take apart and put in the boot of the car. So bought one then and took it home. Thanks to Emma for her help.

Rob T rates this store    Review Rating27/05/2018

Very helpful staff
Went to Cardiff showroom with a couple of questions that were explained in a thorough and simple way by Andrew and Samantha and so well I ordered a mobility scooter and raise recliner straight away. Excellent service!

Mrs Musgrave rates this store    Review Rating26/05/2018

Very happy customer
Took my grandmother to the Cardiff showroom today and purchased all 3 items that she was after with no fuss or stress at all. Well besides her skirt falling down and making Andrews birthday! OR0381829

Kayles of Barry rates this store    Review Rating24/05/2018

Great place
My daughter & I went to CareCo Cardiff looking for a reclining rising chair for my father. The service could not have been better as Andrew showed us and explained the difference in the model. Bought the right chair & while there bought a table and a bath/shower chair as well. Thanks Andrew for all your help.

Mrs Sybil Joyce Thomas rates this store    Review Rating06/05/2018

Great Customer Service
I visited the Careco Cardiff showroom to purchase a bath lift I was served by Andrew and Sam who were very helpful and explained everything fully and even went to the trouble to find out additional information that I required. My lift was fitted very quickly and it is exactly what I wanted. I am delighted with the service I received and would recommend my bath lift and Careco. When I need further equipment I will definitely return to Careco in Cardiff.

Alan price rates this store    Review Rating21/04/2018

Mobility scooter
Called into Cardiff showroom and purchased a mobility scooter and was served by Andrew Beacon, was very pleased with service received.

Michelle Heard rates this store    Review Rating14/04/2018

Order number ORO365515M
Very helpful and friendly sales personnel. Nothing is too much trouble. Extensive collection of products.

Mrs Wellington rates this store    Review Rating12/04/2018

Mobile scooter first time user
Big thanks to Sam for explaining the many different scooters available. Although comfortable and easy to use and fit for purpose was too if the list the fact she ask a very important question who will be putting it in and out if car. This directed us to a lighter more manageable scooter and will be visiting next week hopefully to purchase. Thank you Sam - Mrs Wellington

Stephanie Davies rates this store    Review Rating31/03/2018

Excellent service
Visited with my mother to look at rollators. The store was well stocked and laid out. The staff were helpful and patient and explained the advantages and disadvantages of the models. We will be returning!

Barbara Price rates this store    Review Rating22/03/2018

Wheelchair
Thank you to Kevin and Michelle for being so helpful knowing their product very well, my brother can now be able to get out of the house, he is so happy with his fold up chair.

Faye Debono rates this store    Review Rating14/03/2018

Brilliant
Thanks to both Michelle Heard and Kevin Heather of the Cardiff showroom. Dad is very pleased with his chair and for the attentive and knowledgeable service provided. Having the chance to try out the chairs in the showroom and outside was the reason we made the purchase. If anyone has mobility needs a visit to this showroom is an absolute must!
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Our Cardiff mobility showroom is located just off Penarth Road and within 10 minutes of the M4 (J33). If you're not driving, we're a short 15-minute walk from Grangetown train station, with great bus links from the city centre too. There's plenty of free parking, including disabled spaces, as well as step-free access into and out of the showroom. Inside you'll find dedicated areas for every kind of mobility aid, so you can get up close with our selection of mobility scooters, riser recliners, wheelchairs, walking aids, bathroom aids and much more.
ADDRESS
Hadfield Road
Cardiff
CF11 8AQ
PHONE
029 2034 0469
OPENING TIMES
Mon-Fri
9.00am - 5.00pm
Saturday
9.00am - 5.00pm
Sunday
10.00am - 4.00pm
TOILETS
Male Toilets Female Toilets Disabled Toilets
FREE PARKING
Parking Disabled Parking
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