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Join the UK’s leading mobility retailer and help us make everyday better for our customers

 

Before we get to know you, let’s tell you a bit about us.

We’re CareCo, the UK’s leading mobility retailer.

And we’re all about making every day better for the people who need our products.

What started in a barn in 2009 has spread to almost every nook and cranny of the UK, with new showrooms opening every year, new products being developed to do things other mobility aids simply don’t, and new people to join in and build a better day for our customers. Like you!

 

The beginning of your new career with CareCo could be just one click away.

 

Making our growth, your growth

In 2022, we moved to our brand-new, light-filled headquarters just outside of Braintree, Essex. With over 100,000 sq ft of warehouse space, a bespoke photography studio and a Customer Experience floor that does things a little differently (for lots of good reasons), this has been one of a handful of major investments into not just the business but our people over the last couple of years. While all that was happening, we’ve been busy overhauling our showrooms with bright and modern designs that bring as much joy to our people as they do our customers. And we’ve opened distribution centres in places like Leeds and Dudley, with more centres mapped out so that we can deliver our engineering and support services to the whole of the UK.

It all forms part of our vision to ensure that wherever you are, from Braintree to Bristol, Cardiff or Canterbury, you’ll be part of CareCo from day one, going home at the end of the day safe in the knowledge that you’ve done your bit to help somebody with their day to day struggles.

 

Passionate

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Integrity

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Leadership

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Dedication

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EVERY DAY, BETTER

Working with us

Our 'Every day, better' culture

Doing all of this takes more than a dash of dedication from our people. As we continue to open new showrooms and help more customers all over the UK, we’ve become really quite fond of them. You’ll be working alongside a fantastic community of people who genuinely care about helping our customers find their better everyday, from the mobility experts who man our phones and staff our showrooms, to the delivery drivers, warehouse operatives and engineers who keep everything running super smoothly.

One of the things of which we’re truly proud is just how many individuals in our teams have grown alongside us, accompanying us on three different moves as we’ve expanded through the years.

We see that as a testament to our ‘every day, better’ culture that we do everything to nurture.

Growing your career

Whether you’re interested in the inner workings of our warehouses, the details of designing and developing our mobility products, or the intricacies of our global supply chain, you’ll find routes to progression across multiple sectors.

And during your CareCo career, you’ll learn everything there is to know about the mobility industry. Our in-house Learning & Development team keeps you up to speed on every new product and service, so you can keep on growing and achieving your goals. 

Take a look at our available vacancies for careers in Operations, Logistics, Sales and Customer Service, Marketing and more.

OUR SHOWROOMS

Mobility retail done differently

You’ll love working in our light, bright, forward-thinking showrooms. And if you’re compassionate, a good listener and a problem solver, our customers will love you working in them, too. Our showrooms are the face of everything we do, so we do everything to create an environment that both our teams and our customers enjoy.

 

Joining us in one of our mobility showrooms?

You’ll be joining a positive, uplifting and committed group of like minded colleagues. Like Sam, Gerry, Sarah, Brian, Simon and Ryan, who you can meet in this video!

LOOKING AFTER YOU

Benefits and more

FRESH FRUIT WEDNESDAYS
FREE PARKING
DEPARTMENTAL UNIFORMS
CONTRIBUTIONS TO DRIVING LESSONS
FREE YEARLY FLU JABS
MENTAL HEALTH FIRST AIDERS
HYBRID WORKING POLICY

We’re here to make every day a better day for our customers. And it’s no different for the people in our teams. We know that when we treat you well, you treat our customers well, and together that brings us closer to achieving our goals.

What you see below isn’t an exhaustive list, and we add to it when you reach new milestones with us. While you’re helping us look after our customers, we’re looking after you!

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Family Orientated

  • £100 voucher on the birth of your new baby
  • £100 gift voucher when you get married
  • Up to £250 towards driving lessons for employees
  • Enhanced maternity pay after 3 years
  • Paid annual leave for your child’s 1st day at school
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Loyalty to CareCo

  • Holiday vouchers after 3, 5 and 10 years with CareCo
  • Extended annual leave after 3, 5 and 10 years
  • Enhanced maternity pay after 3 years
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Financial

  • Learn to drive with a contribution of £250 towards your driving lessons
  • Apply for the Cycle to Work scheme after 1 year with us
  • Earn cashback and save money at over 800 retailers with CareMiles
  • Holiday vouchers after 3, 5 and 10 years with CareCo
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CareMiles

  • Earn cashback and save money at over 800 retailers with a tailored discounts package
  • Trade in holiday allowance for cash, or exchange cash for extra holiday
  • Nominate colleagues for awards in the Appreciation Hub
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Health

  • Free yearly flu vaccine
  • Get a £30 contribution towards eye tests
  • Employee help and support with our Employee Assistance Programme through Health Assured

CareCo partners with Health Assured to bring all employees an Employee Assistance Programme. With this comes a 24-hour confidential helpline to support you through any of life’s issues. This includes financial, legal, family, housing, alcohol, gambling or relationship issues, as well as many others. As well as telephone support there’s online support for you, too.

THE APPLICATION PROCESS

Starting your CareCo journey

Applying for a position

When you read about a vacancy and think “that sounds like me!”, click the button and fill in all the relevant information.

Screening call

Should your application be considered for the vacancy you’ve applied for, our HR team will be in touch to discuss your application in more detail. This could last around 30 minutes, and will include questions about your previous experience and what you’re looking for in your next rol

Interview

If the screening call goes well, you’ll be invited to the relevant location to interview with the hiring manager for the position. Each position has its own process when it comes to interview stages, with some roles asking for the completion of a task and some including an assessment day with activities. It’s all about making sure we’re as good a fit for you as you are for us, and we’ll give you all the details in plenty of time so you’re well prepared.

Feedback

Whatever happens, you’ll hear back from us after the interview. Hopefully we’ll be contacting you to verbally offer you the role!

Your first day

Just like we don’t sell our customers a mobility scooter and let them get on with it, we don’t welcome you to CareCo just to throw you straight in at the deep end! The HR team will let you know where to be and when to be there, and make sure you’ve got everything you need to get your CareCo career off to the best possible start.

FAQs

Check out our FAQ's

These are the things we’re asked most often, from whether it’s OK to send your CV to us (yes!) to whether there’s anywhere to park during your interview (also yes!).

 

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Can I send my CV in for you to review?
Yes, absolutely! Please send your CV to our Recruitment team, and if possible, let us know what type of role you’re looking for.
How long after I apply will I be contacted?
Ideally, we try to contact all candidates within 48 hours of receiving your application.
Is there somewhere for me to park during my interview?
We have free parking at all CareCo sites. Please feel free to use the parking spaces outside the front of our buildings when you arrive. Disabled spots are also available.
Do you offer work experience, work placement or volunteering opportunities?
Unfortunately, we don’t currently offer work experience, placement or volunteering opportunities. But this is something we are always considering for the future, so never say never!
Where are our offices / showrooms based?
You’ll find all of our showroom locations at CareCo Showrooms. For full details of our office locations and distribution centres, just send us a message.

 

Need an answer to something else?

We’ve listed the things we get asked most often above, but if there’s still something you want to know before applying, just get in touch with our HR team.