Cookies

Our cookies help us:

• Make our website work as you'd expect
• Save you having to login every time you visit the site
• Remember your settings during and between visits
• Improve the speed/security of the site
• Continuously improve our website for you
• Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

• Collect any personally identifiable information (without your express permission)
• Collect any sensitive information (without your express permission)
• Pass data to advertising networks
• Pass personally identifiable data to third parties
• Pay sales commissions
• You can learn more about all the cookies we use below.

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Our own cookies

We use cookies to make our website work including:

• Making our shopping basket and checkout work
• Determining if you are logged in or not
• Remembering your search settings
• Allowing you to add comments to our site
• Remembering if we have already asked you certain questions (e.g. you declined to use our app or take our survey)

There is no way to prevent these cookies being set other than to not use our site.

Third party cookies

Our website, like most websites, use cookies to deliver the best shopping experience we can, continuously aiming to develop and improve our site. This includes functionality provided by third parties. A common example is an embedded YouTube video on our product pages. None of the cookies used by either ourselves or our trusted 3rd parties store sensitive information about you.

We use the following cookies:

• Google Analytics - We work with Google to be able to view and analyse visitor information. This helps us to improve our website to make your shopping experience the best it can be. Find more information about Google's privacy policy here: www.google.com/analytics/learn/privacy.html
• YouTube - We use YouTube to provide helpful product videos and information to help you during your time on our website. More information on the YouTube privacy policy is here: Privacy Policy
• LiveChat - We use LiveChat to allow customers on our website to speak with mobility advisors. The LiveChat privacy policy is here: Privacy Policy
• Bing - We use Bing Analytics which allows us to monitor website performance and customer experience. The Bing privacy policy can be found here: Privacy Policy.
• Facebook - We used Facebook for marketing and to keep in touch with our customers. The details for the Facebook cookies can be found here: Privacy Policy

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. You can find out more about cookies and how to remove them for a wide variety of browsers on www.aboutcookies.org.uk. Doing so however will likely limit the functionality of our, and a large proportion of the world's websites as cookies are a standard part of most modern websites.

It may be that your concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.