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Customer Services

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What our customers say...

Here at CareCo we always listen to the feedback of our valued customers, so that we can improve the services we offer. Watch our video below to find out how we helped June find the perfect mobility aid to improve her quality of life.

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Review Rating
Fantastic place very good in price and excellent service

Can't recommend CareCo enough! Sales team were brilliant with us talked us through all the chairs we liked with no pressure to buy. Chairs arrived and were installed with no fuss can't fault them we will defo be going here for all our future needs.. thank you CareCo

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Great service

Very pleased with the service and cheerfulness of the staff at Hayes Middlesex. Kathryn and her colleague were very helpful, spent plenty of time with us showing us various models and even showed us how to assemble the wheelchair we chose. Full marks to Kathryn for her industry and product knowledge. Would recommend them to anybody. Thankyou

Review Rating
Fantastic service
Fantastic service, knowledgeable about their products, or where to go for specialist equipment. We were advised delivery of our purchase would be in 10 days, but it arrived in 3. Would recommend them.
Review Rating
Very helpful member of staff

Kaylee was very helpful to my partner and I in getting a recliner chair for my mother.Her knowledge and advise was very helpful as never brought anything like this before. Would very much recommend this company to other people.

Review Rating
SPEEDY & RELIABLE

From initial contact via their website to Daryl calling me at home to clarify the order This was a speedy professional service. I had been dreadfully let down by a previous company-but CareCo really showed how it should be done and if you place your order before 4pm they do really try and deliver by the next day unfortunately I was late placing my order but it did arrive the day after in the afternoon it was fantastic!!!

Review Rating
Very friendly and helpfull staff
Very friendly and helpful staff. Great range of products. Great service.
Review Rating
Absolutely fantastic and friendly staff

Absolutely fantastic and friendly staff knowledgeable about products and so helpful in finding what’s right for you.. the manager and sales assistant were so kind empathetic I felt so at ease and asked lots of question and purchased with knowing all that I needed.

I would highly recommend this company they are a family oriented and they are a fantastic prices also super pleased

Thank you from Becky Wright

Review Rating
A Caring, Supportive Company.

A caring, supportive company.

Top marks for the sales and support teams at Careco.

Together with their high quality goods we have a first class act.

Well done and thank you.

Review Rating
Excellent selection of products

Excellent selection of products, easy to find on website and ordering process simple.

Careco UK Limited , Hubert Road, Brentwood, Essex, CM14 4JE, is an appointed representative of Mark Bates
Ltd t/a Premier Care, Premier House, Londonthorpe Road, Grantham, Lincs, NG31 9SN who are authorised
and regulated by the Financial Conduct Authority. Number: 308390.
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