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What our customers say...

Here at CareCo we always listen to the feedback of our valued customers, so that we can improve the services we offer. Watch our video below to find out how we helped June find the perfect mobility aid to improve her quality of life.

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Review Rating
Henley Chair - Excellent value for money
Bought this chair on behalf of my dad after him experiencing difficulty standing after sitting long periods. Its great value for money and looks good too. He's very comfortable in the generous padding although the chair seat is quite deep so he needs a cushion behind him. He finds it easy to operate and is very pleased with it. Lovely fabric, generous size, very comfy, quiet.
Review Rating
Helpful and hassle-free

This was at the Cheltenham showroom. Tina was very helpful when I was choosing a wheelchair and, when I had to return a scooter as unsuitable for my needs, Andy made the return easy and hassle-free.

Thanks, I'll shop there again!

Review Rating
Just the job for my wife and I

I found what I wanted right away. The only unfortunate part was I had to recreate my account (not CareCo fault). I have purchased from CareCo in the past and will continue to do so as the products are always value for money.

Review Rating
Rob was very helpful
Rob was very helpful, friendly and professional. He took the time to make sure that the rollator was right for my needs. Very impressed.
Review Rating
Happy recommend this company

Friendly, knowledgeable staff on the phone. The wheelchair they helped me choose was packaged well and quickly delivered. Cannot fault the wheelchair in any way and am happy to recommend this company.

Review Rating
Airlite scooter
My mum is very pleased with the Airlite X scooter its gave her some independence back. Easy to use and easy to put together and dismantle I like the way you can charge the battery without having to put the scooter together.
Review Rating
Bellavita Bath Lift
This product has enabled my husband to enjoy a bath for the first time in ages. Really easy to use rises to a good height
Review Rating
the cat loves it too !
I am so pleased with my new adjustable chair. It was delivered promptly and professionally by a pleasant young man to whom nothing was any trouble.I am so glad I bought it as it is much more comfortable than my old one as this one fits me better, and I feel much more supported! And a big thank you for disposing of it and for leaving everything tidy! I am now looking forward to purchasing one of your rollators. Again many thanks.
Review Rating
Careco Leicester

We went to Careco Leicester today to look at mobility scooters for my father in law (Mr Norman Pearson). He was unsure which scooter he wanted, but on entering the store we received a wonderful greeting from Liz White. She made us very welcome and then went on to show us a lightweight scooter. Her knowledge of this product was impressive and she showed us how to dismantle it and re-build it. My mother in law was unsure of how to do this and Liz was very patient and went over it several times, demonstrating how it should be done and then helping mum to do it. Nothing was too much trouble for her and my father in law was very happy to purchase the scooter. They will certainly be returning to the store and are now looking to purchase some chairs. Liz White is a credit to the firm and we look forward to seeing her again.

Review Rating
Everyone is always really helpful

Everyone is always really helpful and friendly when i go into the Canterbury store. Thank you!

Review Rating
Second purchase
The Stay Dry Hand Protector was the second item I purchased from CareCo. Like the first product the hand protector is good value for what it cost.
On this occasion I had to ring CareCo and the lady I spoke to was very helpful and a pleasure to deal with.
Review Rating
Thank you CareCo

Thank you CareCo
I cannot praise the Customer Service lady I spoke to regarding my order, enough. When ordering the Clever Roll ramp, I made a basic mistake. The ramp was 5 feet wide rather than 5 feet long! One phone call arranged the return for the item (for the same day) and re-order of the correct width ramp of 3 feet.

Review Rating
I have found the assistant very good
I have found the assistant very good likewise for the company itself.
Review Rating
Purchase of ZoomPlus scooter from CareCo.
Bought a Zoomplus mobility scooter from CareCo at the beginning of September for my wife who has bad mobility problems. She is very pleased with this scooter and it has made life a lot easier for her and also myself. Would recommend this scooter to anyone who has bad mobility (BUT BUY THE ZOOM PLUS). Also the after care is excellent. They phoned me to see if I was happy with my purchase. I have also purchased the scooter storage cover so it can be left outdoors if necessary in bad weather now that the winter is coming.
Review Rating
Although we had to wait a little time…
Although we had to wait a little time and did not need advice re the type of wheelchair we were looking for (had a care assistant with us) we were very happy with the service and speed of delivery of the item, the store was well laid out with plenty of room for movement around in the wheel chair and also allowed it to be taken outside to checkout ramps, pavements etc. Good service.
Review Rating
Brilliant service all round
Fantastic wheelchair and absolutely brilliant staff, helped me in and pack chair in car, they were polite and professional. Am impressed with it all. Thank you for a wonderful service and all your help.
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Careco UK Limited , Hubert Road, Brentwood, Essex, CM14 4JE, is an appointed representative of Mark Bates
Ltd t/a Premier Care, Premier House, Londonthorpe Road, Grantham, Lincs, NG31 9SN who are authorised
and regulated by the Financial Conduct Authority. Number: 308390.
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