Here at CareCo we always listen to the feedback of our valued customers, so that we can improve the services we offer. Watch our video below to find out how we helped June find the perfect mobility aid to improve her quality of life.
We went to Careco Leicester today to look at mobility scooters for my father in law (Mr Norman Pearson). He was unsure which scooter he wanted, but on entering the store we received a wonderful greeting from Liz White. She made us very welcome and then went on to show us a lightweight scooter. Her knowledge of this product was impressive and she showed us how to dismantle it and re-build it. My mother in law was unsure of how to do this and Liz was very patient and went over it several times, demonstrating how it should be done and then helping mum to do it. Nothing was too much trouble for her and my father in law was very happy to purchase the scooter. They will certainly be returning to the store and are now looking to purchase some chairs. Liz White is a credit to the firm and we look forward to seeing her again.
Everyone is always really helpful and friendly when i go into the Canterbury store. Thank you!
Thank you CareCo
I cannot praise the Customer Service lady I spoke to regarding my order, enough. When ordering the Clever Roll ramp, I made a basic mistake. The ramp was 5 feet wide rather than 5 feet long! One phone call arranged the return for the item (for the same day) and re-order of the correct width ramp of 3 feet.
This was at the Cheltenham showroom. Tina was very helpful when I was choosing a wheelchair and, when I had to return a scooter as unsuitable for my needs, Andy made the return easy and hassle-free.
Thanks, I'll shop there again!
I found what I wanted right away. The only unfortunate part was I had to recreate my account (not CareCo fault). I have purchased from CareCo in the past and will continue to do so as the products are always value for money.
Friendly, knowledgeable staff on the phone. The wheelchair they helped me choose was packaged well and quickly delivered. Cannot fault the wheelchair in any way and am happy to recommend this company.