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What our customers say...

Here at CareCo we always listen to the feedback of our valued customers, so that we can improve the services we offer. Watch our video below to find out how we helped June find the perfect mobility aid to improve her quality of life.

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Review Rating
Careco Leicester

We went to Careco Leicester today to look at mobility scooters for my father in law (Mr Norman Pearson). He was unsure which scooter he wanted, but on entering the store we received a wonderful greeting from Liz White. She made us very welcome and then went on to show us a lightweight scooter. Her knowledge of this product was impressive and she showed us how to dismantle it and re-build it. My mother in law was unsure of how to do this and Liz was very patient and went over it several times, demonstrating how it should be done and then helping mum to do it. Nothing was too much trouble for her and my father in law was very happy to purchase the scooter. They will certainly be returning to the store and are now looking to purchase some chairs. Liz White is a credit to the firm and we look forward to seeing her again.

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Everyone is always really helpful

Everyone is always really helpful and friendly when i go into the Canterbury store. Thank you!

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Second purchase
The Stay Dry Hand Protector was the second item I purchased from CareCo. Like the first product the hand protector is good value for what it cost.
On this occasion I had to ring CareCo and the lady I spoke to was very helpful and a pleasure to deal with.
Review Rating
Thank you CareCo

Thank you CareCo
I cannot praise the Customer Service lady I spoke to regarding my order, enough. When ordering the Clever Roll ramp, I made a basic mistake. The ramp was 5 feet wide rather than 5 feet long! One phone call arranged the return for the item (for the same day) and re-order of the correct width ramp of 3 feet.

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I have found the assistant very good
I have found the assistant very good likewise for the company itself.
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Helpful and hassle-free

This was at the Cheltenham showroom. Tina was very helpful when I was choosing a wheelchair and, when I had to return a scooter as unsuitable for my needs, Andy made the return easy and hassle-free.

Thanks, I'll shop there again!

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Just the job for my wife and I

I found what I wanted right away. The only unfortunate part was I had to recreate my account (not CareCo fault). I have purchased from CareCo in the past and will continue to do so as the products are always value for money.

Review Rating
Rob was very helpful
Rob was very helpful, friendly and professional. He took the time to make sure that the rollator was right for my needs. Very impressed.
Review Rating
Happy recommend this company

Friendly, knowledgeable staff on the phone. The wheelchair they helped me choose was packaged well and quickly delivered. Cannot fault the wheelchair in any way and am happy to recommend this company.

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Careco UK Limited , Hubert Road, Brentwood, Essex, CM14 4JE, is an appointed representative of Mark Bates
Ltd t/a Premier Care, Premier House, Londonthorpe Road, Grantham, Lincs, NG31 9SN who are authorised
and regulated by the Financial Conduct Authority. Number: 308390.
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