CareCo Maidstone

Called in to store to purchase commode and other items and to investigate mobility scooters. We found all that we needed with the assistance of Ria who was most helpful.We also acquired lots of information about the different types of scooters available which will prove helpful in the future. Ria could really not have been more helpful. Will definitely return for all future requirements.

We visited the Maidstone store over the Easter weekend to look at scooters and get some general advice as I was moving from a wheelchair to a scooter. Ria was very knowledgeable and gave very good advice with regard to scooters and wheelchairs. She didn't try and push any particular item and listened and answered all our questions. We have visited 2 other mobility shops who weren't as knowledgeable as Ria so made a purchase of a scooter through the Maidstone branch. Great customer service from Ria which resulted in a sale.

Hi to all. Myself and my wife and her carer Carole visited the shop at Maidstone. We were very pleased with the service we received from the young lady at the shop. Ria, I just wish all staff at other shops were as good as her, good old manners and service.She is a credit to the business and her family.Thank you.

I visited the Maidstone branch first to look at the mobility scooters for myself & buy a couple of things for my disabled husband. I had looked at the CareCo Zoom Plus in the brochure & liked the look of it. When I arrived at the store was welcomed but left to browse around which I like, I hate hard sale. Sam was there when I asked him if I could try out the Zoom & most helpful & answered my questions & allowed me to drive it up into my converted car to see if it fitted between the back seats, which it did perfectly, he also showed me how to dismantle & put together. He helped me with a couple more items which I bought & he was happy for me to think about the scooter.

Two days later I decided to buy the Zoom Plus & went back to Sam.He found the details on the computer, so soon ordered, it was like going back to an old friend. Sam said should be ready in shop all charged up in 3-5 working days. That was Friday & it was ready fully charged the following Tuesday. Sam was off that day but John showed me again how to dismantle & put together again & he helped me to the car with it.

I can really recommend CareCo Maidstone for their value for money mobility equipment & wonderful, helpful, friendly staff. I love my scooter I now can get out & about without pain & my 2 little dogs trot along next to me, very happy to have longer walks. Thank you Sam & John.

Visited the Maidstone store last Sunday to look at riser beds, was served by Ria who was so patient and explained everything, nothing was too much trouble. We not only ordered a bed but after looking round the showroom, also decided to buy a mobility scooter and rollator to help my husband who has Parkinsons and give him a bit more independence. Would recommend CareCo without hesitation, the service was excellent. Thank you Ria, for going that extra mile!

Excellent service at this branch from Rob0 My mum has been looking for a mobility scooter and was well looked after Very happy indeed

My son and I visited Maidstone showroom yesterday to purchase a chair. We were greeted by the manager Rob Rogers, and Ria. They couldn't have been more helpful. It was a pleasure meeting them both. The service was excellent and I would recommend this branch of the company.