Alison Coote rates this store 08/05/2019
I visited your showroom in Hayes yesterday and received excellent service from Michelle Fernandez , she was beyond helpful. The item I wanted wasn't in stock but she tracked it down in another store and phoned me today to confirm she could arrange to have the scooter delivered. She was extremely polite, helpful and caring. I would have no hesitation in recommending care co to others and visiting the shop in the future.
Mrs Lynne ORegan rates this store 25/04/2019
Excellent service from start to finishwent to the Hayes branch
Went to the Hayes branch on Wednesday24th April 2019. We were greeted by a lovely young manwho was very helpful and knowledgeable, nothing was to much trouble he was very patient as I asked loads of questions. I tried and tested several scooters and did not feel pressured at all.Eventually chose the one that suited my needs. Order taken and to my absolute delight was delivered the next day.How good is that, I would definitely recommend this branch to anyone.
Robin Newman rates this store 26/03/2019
Excellent service and lots to see at the show room
G Bushell rates this store 24/01/2019
Happy to recommend
A good selection of riser recliners to view and try in the Hayes showroom. Staff very helpful. Delivered in days. Very happy to recommend CareCo.
Carlo Picek rates this store 09/01/2019
Took my terminally ill wife to CareCo as she needed a wheelchair. Jayne at Hayes is worth her weight in gold her patience product knowledge understanding of my wife's needs was outstanding. Careco's more than comprehensive range meant we didn't need to look any further. I have already recommended Jayne to friends and would recommend CareCo to anyone looking for fantastic quality knowledge choice and price.
Debra Searing rates this store 20/12/2018
Great service great delivery
I have purchased an electric riser chair and a mobility scooter in the last month, both with engineered delivery. What a wonderful service at both the showroom delivery. Both the purchases were for my elderly parents who live on their own. The engineered delivery was worth every penny the driver went over all the controls with great patience. His name was Dave what a helpful man he was, thank you very much!
Michelle rates this store 24/11/2018
Topro Rollz Motion Rollator
Excellent service at Hayes branch. Knowledgeable helpful and flexible. Thank you
Dawn B rates this store 31/10/2018
Ease of mind
After talking on the phone to a very polite helpful and informative man called Michael. I purchased one of these for my father and he loves it I wanted something that was strong and sturdy and easy to use so that it would encourage him to feel more confident going out and let me tell you this has done it. Thank you very much Michael for your excellent guidance and non pushy attitude. I will be sure to purchase from you guys again should my father need anything.
Leslie A rates this store 19/10/2018
Really helpful staff - Michelle at Hayes branch. Bought a mobility scooter for my Father really pleased with information and advice. Would highly recommend to visit.
Mrs J Hemmings rates this store 29/09/2018
First class service
I went to CareCo Hayes whilst looking to purchase a reclining chair. I was helped in my purchase by Michelle who was very friendly and helpful with all the information I needed. Great showroom and no pressure to buy. I would highly recommend CareCo.
Tim Sullivan rates this store 29/09/2018
Great service today by Jayne at the Hayes branch. I tried about 4 different mobility scooters before I decided to purchase one, nothing was to much trouble to tell us about different products and accessories. Would definitely recommend this store.
Grace G rates this store 27/09/2018
Thank You CareCo was great experience
My husband and I are getting on a bit and with arthritis in our knees decided it was time we got mobility scooters. Having purchased from this store before we decided to try there first. We had great service again was not pushed into more expensive items we are very happy with our scooters and accessories we also purchased. We're able to get them in the car and brought them home with us. Not tried them yet as charging batteries. Hopefully can do that tomorrow. Thanks to Jayne and the young man who helped also.
Rose Reeves rates this store 25/07/2018
We had great service from Michelle, definitely 5 stars. My friend wanted coffee, unfortunately Michelle went to check but there was no milk. They are expecting a machine for drinks to be installed soon. A very hot day and no air conditioning, we were fine but I felt sorry for the staff working in such heat. Very happy with my Litech scooter. Thanks CareCo
Sonia Medwinter rates this store 28/05/2018
Thank you to Michelle Jayne and Ollie for a friendly informative and helpful customer service. I would most definitely recommend CareCo to others.
Chris Thorley rates this store 23/05/2018
I visited the Hayes showroom today. Michelle was really helpful and informative and as other customers have commented there was no hard sell just helpful and polite customer service. Would recommend this store to everyone.
Sylvia and Peter Dixon rates this store 18/05/2018
Buying a chair
Just returned from a visit to the Hayes store. Great help from Michelle who was able to show all the things we needed. Came away with an appropriate purchase. Thank you
C Francis rates this store 25/04/2018
Jayne from Hayes store was very polite knowledgeable and friendly when assisting me with my purchases. Very good people skills and I was happy with my purchases.
Rashika rates this store 21/04/2018
Michelle helped so much her knowledge and advice was very useful, she was very calm and understanding, gave me time to think and make my decision. Thank you for all your help and support - Rashika
Linda and Jim F rates this store 14/04/2018
Arrived at store and met by cheerful staff member Michelle. She guided us to the equipment we wanted. Allowed us time to try it out of the store and then talked us through specifications to ensure it meet our needs. No hard sell just helpful and informative.
Gray Watch rates this store 04/04/2018
Customer buying mobility scooter
I was impressed with the professional and helpful experience that I received when I attended with my elderly mother. There was no hard sell and no rushing and a wide range of products it was some where I would definitely recommend to others.
Lynne rates this store 03/04/2018
Came to the Hayes store to purchase a wheelchair for my Dad. Lots of different types to choose from and was able to look around without being pressured to buy. Staff were very friendly and helpful. The wheelchair we purchased seemed to be very good value for money.
Lindsay Watts rates this store 30/03/2018
Excellent service from Oliver and team at Hayes from initial enquiry to demonstration and purchase. Came home the same day with a new mobility scooter. Will definitely recommend!
Patricia Turner rates this store 21/03/2018
My mother and I visited the store recently to buy a recliner chair. We were met by friendly helpful staff and were left to browse. Having made our selection with some welcome assistance we completed the purchase quickly and easily. We later placed an order by phone and this was dealt with in the same very efficient way. Thank you
Hannahbryanttx rates this store 19/03/2018
Wendy S rates this store 18/03/2018
Was looking for a wheelchair. Lots to choose from and test out. Appreciated being able to browse unhindered initially and also the helpful advice and demonstrations I was given when I asked. Came out with what I needed at a very reasonable price. Thank you!
Melanie Flaum rates this store 07/03/2018
Went to Hayes and met a lovely lady called Michelle. She was kind helpful and very patient. I bought my mobility scooter which has now given me more independence. I would highly recommend this branch and company. Thank you very much!
Rosemary and Philip Causton rates this store 27/02/2018
A great experience for my Mother and I to look at and test the suitability of the extensive range of rollators and walkers. Oliver and the team gave us informed not pushy support explaining in detail the benefits of all the equipment available. We were also able to view other aids which might be required in the future we always like to see and feel the products we buy in person where possible. Thank you to Oliver and the team at Care Co Hayes!
Patricia M rates this store 12/11/2017
Friendly service and lots of products on display.
Sue W rates this store 15/10/2017
I brought my mum in to buy an airlite scooter, after listening to the advice of the very helpful staff we decided to go for a much better model. Thanks for being so patient and understanding with my mum while she tried nearly every scooter. I will definitely be recommending to my friends.
Jimmy C rates this store 31/08/2017
Bought a scooter and very happy with it. Ollie was helpful and patient.
Joan M rates this store 31/07/2017
Good range of chairs
CareCo had a big choice of chairs. I was left to browse and help was there when needed. Looking forward to my new chair arriving.
Barry S rates this store 24/07/2017
Great showroom. Staff helpful with buying buggy for wife.
Jim B rates this store 17/07/2017
We visited your Hayes showroom
We visited your Hayes showroom where we found very helpful staff who answered all our questions and then left us to just look around which is how we like it. This order was very simple and smooth as was our whole experience with Careco. Thank you all.
Ellie J rates this store 29/04/2017
I visited the store to look at the range of walkers that Careco sell. They had a good range and had the one I wanted they then unboxed it for me and set it up. Very good service.
Wendy E rates this store 21/04/2017
I visited the Hayes shop and saw Michelle who was very helpful and answered all of my questions about the scooters. I am very happy with the service and will recommend to my friends
Ethel M rates this store 03/04/2017
The showroom has such a wide variety of products to look at Ollie and Michelle were extremely helpful which is great to see in this day and age.
Top notch Service.
Jane C rates this store 12/03/2017
Visited CareCo Croydon with eldery mum to purchase a recliner. Staff were very patient and let mum try out every chair on display. There is a wide selection for a variety of price ranges We settled for Madison wheat colour. Excellent service lovely friendly staff.
Tim B rates this store 02/03/2017
Very helpful and knowlegable staff.
Lynda B rates this store 20/10/2016
Friendly helpful staff
Visited store to try out CareCo EasiGo powerchair greeted by lady sorry forgot name but see now it was Hannah tried out powerchair around store and also outside Even able to put in car to see if I could get it in Decided to buy taken through paperwork purchase with ease Only niggle was never actually taken through price but I knew how much it was anyway only advised there was a charge when using credit card Felt at ease all the time no big sales patter offered insurance extras but not pushy when I politely declined Delivery next day very impressed
MrM rates this store 31/08/2016
I visited the store to view the folding scooters they had a great range and very friendly staff I have been told delivery by the end of the week very impressed
SueS-89 rates this store 26/08/2016
Great shop had a good range of scooters for me to try Staff were very helpful will recommend to my friends
JohnN rates this store 16/03/2016
Visited the showroom today to view the Havana rise and recliner Sadly I was told when I got there that it wasnt available to try in store but the showroom assistant showed me different models and I ended up buying the Wellington Service was very welcoming and the staff knew what they were talking about Very pleased thank you careco
PamJ rates this store 04/03/2016
Bought a scooter from Oliver very helpful and knew what he was talking about. Delivered the following day Very good service.
GaryO rates this store 03/03/2016
Visited the Hayes showroom this morning to purchase a wheelchair. Both staff members were very friendly and made us feel very welcome. Advice was spot on and I am confident I have made the correct decision.