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Customer Services

The Hayes Showroom

Hayes Showroom
Hayes Showroom Hayes Showroom Hayes Showroom Hayes Showroom
Hayes Showroom
Hayes Showroom
Hayes Showroom
Hayes Showroom
Hayes Showroom

Sylvia and Peter Dixon rates this store    Review Rating18/05/2018

Buying a chair
Just returned from a visit to the Hayes store. Great help from Michelle who was able to show all the things we needed. Came away with an appropriate purchase. Thank you

C Francis rates this store    Review Rating25/04/2018

Excellent service
Jayne from Hayes store was very polite knowledgeable and friendly when assisting me with my purchases. Very good people skills and I was happy with my purchases.

Rashika rates this store    Review Rating21/04/2018

Michelle
Michelle helped so much her knowledge and advice was very useful, she was very calm and understanding, gave me time to think and make my decision. Thank you for all your help and support - Rashika

Linda and Jim F rates this store    Review Rating14/04/2018

Excellent service
Arrived at store and met by cheerful staff member Michelle. She guided us to the equipment we wanted. Allowed us time to try it out of the store and then talked us through specifications to ensure it meet our needs. No hard sell just helpful and informative.

Gray Watch rates this store    Review Rating04/04/2018

Customer buying mobility scooter
I was impressed with the professional and helpful experience that I received when I attended with my elderly mother. There was no hard sell and no rushing and a wide range of products it was some where I would definitely recommend to others.

Lynne rates this store    Review Rating03/04/2018

Great Service
Came to the Hayes store to purchase a wheelchair for my Dad. Lots of different types to choose from and was able to look around without being pressured to buy. Staff were very friendly and helpful. The wheelchair we purchased seemed to be very good value for money.

Lindsay Watts rates this store    Review Rating30/03/2018

Mobility Scooter
Excellent service from Oliver and team at Hayes from initial enquiry to demonstration and purchase. Came home the same day with a new mobility scooter. Will definitely recommend!

Patricia Turner rates this store    Review Rating21/03/2018

Excellent Service
My mother and I visited the store recently to buy a recliner chair. We were met by friendly helpful staff and were left to browse. Having made our selection with some welcome assistance we completed the purchase quickly and easily. We later placed an order by phone and this was dealt with in the same very efficient way. Thank you

Hannahbryanttx rates this store    Review Rating19/03/2018

Brilliant
Great products

Wendy S rates this store    Review Rating18/03/2018

Easy purchase
Was looking for a wheelchair. Lots to choose from and test out. Appreciated being able to browse unhindered initially and also the helpful advice and demonstrations I was given when I asked. Came out with what I needed at a very reasonable price. Thank you!

Melanie Flaum rates this store    Review Rating07/03/2018

Great Service
Went to Hayes and met a lovely lady called Michelle. She was kind helpful and very patient. I bought my mobility scooter which has now given me more independence. I would highly recommend this branch and company. Thank you very much!

Rosemary and Philip Causton rates this store    Review Rating27/02/2018

UNBEATABLE SERVICE
A great experience for my Mother and I to look at and test the suitability of the extensive range of rollators and walkers. Oliver and the team gave us informed not pushy support explaining in detail the benefits of all the equipment available. We were also able to view other aids which might be required in the future we always like to see and feel the products we buy in person where possible. Thank you to Oliver and the team at Care Co Hayes!

Patricia M rates this store    Review Rating12/11/2017

Very good
Friendly service and lots of products on display.

Sue W rates this store    Review Rating15/10/2017

Scooters
I brought my mum in to buy an airlite scooter, after listening to the advice of the very helpful staff we decided to go for a much better model. Thanks for being so patient and understanding with my mum while she tried nearly every scooter. I will definitely be recommending to my friends.

Jimmy C rates this store    Review Rating31/08/2017

Scooter
Bought a scooter and very happy with it. Ollie was helpful and patient.

Joan M rates this store    Review Rating31/07/2017

Good range of chairs
CareCo had a big choice of chairs. I was left to browse and help was there when needed. Looking forward to my new chair arriving.

Barry S rates this store    Review Rating24/07/2017

Great Showroom
Great showroom. Staff helpful with buying buggy for wife.

Jim B rates this store    Review Rating17/07/2017

We visited your Hayes showroom
We visited your Hayes showroom where we found very helpful staff who answered all our questions and then left us to just look around which is how we like it. This order was very simple and smooth as was our whole experience with Careco. Thank you all.

Ellie J rates this store    Review Rating29/04/2017

Walking Aids
I visited the store to look at the range of walkers that Careco sell. They had a good range and had the one I wanted they then unboxed it for me and set it up. Very good service.

Wendy E rates this store    Review Rating21/04/2017

Friendly Staff
I visited the Hayes shop and saw Michelle who was very helpful and answered all of my questions about the scooters. I am very happy with the service and will recommend to my friends

Ethel M rates this store    Review Rating03/04/2017

Excellent
The showroom has such a wide variety of products to look at Ollie and Michelle were extremely helpful which is great to see in this day and age.


Top notch Service.

Jane C rates this store    Review Rating12/03/2017

Excellent service
Visited CareCo Croydon with eldery mum to purchase a recliner. Staff were very patient and let mum try out every chair on display. There is a wide selection for a variety of price ranges We settled for Madison wheat colour. Excellent service lovely friendly staff.

Tim B rates this store    Review Rating02/03/2017

Riser Chair
Very helpful and knowlegable staff.

Lynda B rates this store    Review Rating20/10/2016

Friendly helpful staff
Visited store to try out CareCo EasiGo powerchair greeted by lady sorry forgot name but see now it was Hannah tried out powerchair around store and also outside Even able to put in car to see if I could get it in Decided to buy taken through paperwork purchase with ease Only niggle was never actually taken through price but I knew how much it was anyway only advised there was a charge when using credit card Felt at ease all the time no big sales patter offered insurance extras but not pushy when I politely declined Delivery next day very impressed

MrM rates this store    Review Rating31/08/2016

Folding Scooter
I visited the store to view the folding scooters they had a great range and very friendly staff I have been told delivery by the end of the week very impressed

SueS-89 rates this store    Review Rating26/08/2016

Excellent
Great shop had a good range of scooters for me to try Staff were very helpful will recommend to my friends

JohnN rates this store    Review Rating16/03/2016

happy customer
Visited the showroom today to view the Havana rise and recliner Sadly I was told when I got there that it wasnt available to try in store but the showroom assistant showed me different models and I ended up buying the Wellington Service was very welcoming and the staff knew what they were talking about Very pleased thank you careco

PamJ rates this store    Review Rating04/03/2016

Great
Bought a scooter from Oliver very helpful and knew what he was talking about. Delivered the following day Very good service.

GaryO rates this store    Review Rating03/03/2016

Lovely Service
Visited the Hayes showroom this morning to purchase a wheelchair. Both staff members were very friendly and made us feel very welcome. Advice was spot on and I am confident I have made the correct decision.
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Our Hayes showroom is just a 5 minute drive from the M4 (exit at junction 3 and follow 'The Parkway'/A312 onto Hayes Road), or you can find us by taking the 195 or H28 bus to stop BS (Hayes Road Tesco). All customers should pull into the Costco entrance and take the right turn at the mini roundabout to find us at unit 3. We've got free parking with plenty of disabled spaces, so you can stay for as long as you like and find the perfect product. Whether you're looking for scooters, riser recliners, wheelchairs, adjustable beds, walking aids or bathroom aids, our Hayes showroom features an extensive selection of only the best available products.
Ollie - Showroom Manager

"I have worked in the mobility industry for nearly five years and I still enjoy coming in to work every day. I find it really rewarding seeing customers who struggle day to day and helping them find a solution to something that they have struggled with in the past."

OLLIE NUNN - SHOWROOM MANAGER
ADDRESS
CareCo
Hayes Road
Hayes
UB2 5BE
PHONE
0208 561 7733
OPENING TIMES
Mon-Fri
9.00am - 5.00pm
Saturday
9.00am - 5.00pm
Sunday
10.00am - 4.00pm
TOILETS
Male Toilets Female Toilets Disabled Toilets
FREE PARKING
Parking Disabled Parking
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