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CareCo Hayes

Hayes Showroom
Hayes Showroom Hayes Showroom Hayes Showroom Hayes Showroom
Hayes Showroom
Hayes Showroom
Hayes Showroom
Hayes Showroom
Hayes Showroom

Alison Coote rates this store    Review Rating08/05/2019

Excellent service
I visited your showroom in Hayes yesterday and received excellent service from Michelle Fernandez , she was beyond helpful. The item I wanted wasn't in stock but she tracked it down in another store and phoned me today to confirm she could arrange to have the scooter delivered. She was extremely polite, helpful and caring. I would have no hesitation in recommending care co to others and visiting the shop in the future.

Mrs Lynne ORegan rates this store    Review Rating25/04/2019

Excellent service from start to finishwent to the Hayes branch
Went to the Hayes branch on Wednesday24th April 2019. We were greeted by a lovely young manwho was very helpful and knowledgeable, nothing was to much trouble he was very patient as I asked loads of questions. I tried and tested several scooters and did not feel pressured at all.Eventually chose the one that suited my needs. Order taken and to my absolute delight was delivered the next day.How good is that, I would definitely recommend this branch to anyone.

Robin Newman rates this store    Review Rating26/03/2019

Shopping Experience
Excellent service and lots to see at the show room

G Bushell rates this store    Review Rating24/01/2019

Happy to recommend
A good selection of riser recliners to view and try in the Hayes showroom. Staff very helpful. Delivered in days. Very happy to recommend CareCo.

Carlo Picek rates this store    Review Rating09/01/2019

Fantastic experience
Took my terminally ill wife to CareCo as she needed a wheelchair. Jayne at Hayes is worth her weight in gold her patience product knowledge understanding of my wife's needs was outstanding. Careco's more than comprehensive range meant we didn't need to look any further. I have already recommended Jayne to friends and would recommend CareCo to anyone looking for fantastic quality knowledge choice and price.

Debra Searing rates this store    Review Rating20/12/2018

Great service great delivery
I have purchased an electric riser chair and a mobility scooter in the last month, both with engineered delivery. What a wonderful service at both the showroom delivery. Both the purchases were for my elderly parents who live on their own. The engineered delivery was worth every penny the driver went over all the controls with great patience. His name was Dave what a helpful man he was, thank you very much!

Michelle rates this store    Review Rating24/11/2018

Topro Rollz Motion Rollator
Excellent service at Hayes branch. Knowledgeable helpful and flexible. Thank you

Dawn B rates this store    Review Rating31/10/2018

Ease of mind
After talking on the phone to a very polite helpful and informative man called Michael. I purchased one of these for my father and he loves it I wanted something that was strong and sturdy and easy to use so that it would encourage him to feel more confident going out and let me tell you this has done it. Thank you very much Michael for your excellent guidance and non pushy attitude. I will be sure to purchase from you guys again should my father need anything.

Leslie A rates this store    Review Rating19/10/2018

Great service
Really helpful staff - Michelle at Hayes branch. Bought a mobility scooter for my Father really pleased with information and advice. Would highly recommend to visit.

Mrs J Hemmings rates this store    Review Rating29/09/2018

First class service
I went to CareCo Hayes whilst looking to purchase a reclining chair. I was helped in my purchase by Michelle who was very friendly and helpful with all the information I needed. Great showroom and no pressure to buy. I would highly recommend CareCo.

Tim Sullivan rates this store    Review Rating29/09/2018

Great Service
Great service today by Jayne at the Hayes branch. I tried about 4 different mobility scooters before I decided to purchase one, nothing was to much trouble to tell us about different products and accessories. Would definitely recommend this store.

Grace G rates this store    Review Rating27/09/2018

Thank You CareCo was great experience
My husband and I are getting on a bit and with arthritis in our knees decided it was time we got mobility scooters. Having purchased from this store before we decided to try there first. We had great service again was not pushed into more expensive items we are very happy with our scooters and accessories we also purchased. We're able to get them in the car and brought them home with us. Not tried them yet as charging batteries. Hopefully can do that tomorrow. Thanks to Jayne and the young man who helped also.

Rose Reeves rates this store    Review Rating25/07/2018

Great Service
We had great service from Michelle, definitely 5 stars. My friend wanted coffee, unfortunately Michelle went to check but there was no milk. They are expecting a machine for drinks to be installed soon. A very hot day and no air conditioning, we were fine but I felt sorry for the staff working in such heat. Very happy with my Litech scooter. Thanks CareCo

Sonia Medwinter rates this store    Review Rating28/05/2018

Excellent Service
Thank you to Michelle Jayne and Ollie for a friendly informative and helpful customer service. I would most definitely recommend CareCo to others.

Chris Thorley rates this store    Review Rating23/05/2018

Happy Customer
I visited the Hayes showroom today. Michelle was really helpful and informative and as other customers have commented there was no hard sell just helpful and polite customer service. Would recommend this store to everyone.

Sylvia and Peter Dixon rates this store    Review Rating18/05/2018

Buying a chair
Just returned from a visit to the Hayes store. Great help from Michelle who was able to show all the things we needed. Came away with an appropriate purchase. Thank you

C Francis rates this store    Review Rating25/04/2018

Excellent service
Jayne from Hayes store was very polite knowledgeable and friendly when assisting me with my purchases. Very good people skills and I was happy with my purchases.

Rashika rates this store    Review Rating21/04/2018

Michelle helped so much her knowledge and advice was very useful, she was very calm and understanding, gave me time to think and make my decision. Thank you for all your help and support - Rashika

Linda and Jim F rates this store    Review Rating14/04/2018

Excellent service
Arrived at store and met by cheerful staff member Michelle. She guided us to the equipment we wanted. Allowed us time to try it out of the store and then talked us through specifications to ensure it meet our needs. No hard sell just helpful and informative.

Gray Watch rates this store    Review Rating04/04/2018

Customer buying mobility scooter
I was impressed with the professional and helpful experience that I received when I attended with my elderly mother. There was no hard sell and no rushing and a wide range of products it was some where I would definitely recommend to others.

Lynne rates this store    Review Rating03/04/2018

Great Service
Came to the Hayes store to purchase a wheelchair for my Dad. Lots of different types to choose from and was able to look around without being pressured to buy. Staff were very friendly and helpful. The wheelchair we purchased seemed to be very good value for money.

Lindsay Watts rates this store    Review Rating30/03/2018

Mobility Scooter
Excellent service from Oliver and team at Hayes from initial enquiry to demonstration and purchase. Came home the same day with a new mobility scooter. Will definitely recommend!

Patricia Turner rates this store    Review Rating21/03/2018

Excellent Service
My mother and I visited the store recently to buy a recliner chair. We were met by friendly helpful staff and were left to browse. Having made our selection with some welcome assistance we completed the purchase quickly and easily. We later placed an order by phone and this was dealt with in the same very efficient way. Thank you

Hannahbryanttx rates this store    Review Rating19/03/2018

Great products

Wendy S rates this store    Review Rating18/03/2018

Easy purchase
Was looking for a wheelchair. Lots to choose from and test out. Appreciated being able to browse unhindered initially and also the helpful advice and demonstrations I was given when I asked. Came out with what I needed at a very reasonable price. Thank you!

Melanie Flaum rates this store    Review Rating07/03/2018

Great Service
Went to Hayes and met a lovely lady called Michelle. She was kind helpful and very patient. I bought my mobility scooter which has now given me more independence. I would highly recommend this branch and company. Thank you very much!

Rosemary and Philip Causton rates this store    Review Rating27/02/2018

A great experience for my Mother and I to look at and test the suitability of the extensive range of rollators and walkers. Oliver and the team gave us informed not pushy support explaining in detail the benefits of all the equipment available. We were also able to view other aids which might be required in the future we always like to see and feel the products we buy in person where possible. Thank you to Oliver and the team at Care Co Hayes!

Patricia M rates this store    Review Rating12/11/2017

Very good
Friendly service and lots of products on display.

Sue W rates this store    Review Rating15/10/2017

I brought my mum in to buy an airlite scooter, after listening to the advice of the very helpful staff we decided to go for a much better model. Thanks for being so patient and understanding with my mum while she tried nearly every scooter. I will definitely be recommending to my friends.

Jimmy C rates this store    Review Rating31/08/2017

Bought a scooter and very happy with it. Ollie was helpful and patient.

Joan M rates this store    Review Rating31/07/2017

Good range of chairs
CareCo had a big choice of chairs. I was left to browse and help was there when needed. Looking forward to my new chair arriving.

Barry S rates this store    Review Rating24/07/2017

Great Showroom
Great showroom. Staff helpful with buying buggy for wife.

Jim B rates this store    Review Rating17/07/2017

We visited your Hayes showroom
We visited your Hayes showroom where we found very helpful staff who answered all our questions and then left us to just look around which is how we like it. This order was very simple and smooth as was our whole experience with Careco. Thank you all.

Ellie J rates this store    Review Rating29/04/2017

Walking Aids
I visited the store to look at the range of walkers that Careco sell. They had a good range and had the one I wanted they then unboxed it for me and set it up. Very good service.

Wendy E rates this store    Review Rating21/04/2017

Friendly Staff
I visited the Hayes shop and saw Michelle who was very helpful and answered all of my questions about the scooters. I am very happy with the service and will recommend to my friends

Ethel M rates this store    Review Rating03/04/2017

The showroom has such a wide variety of products to look at Ollie and Michelle were extremely helpful which is great to see in this day and age.

Top notch Service.

Jane C rates this store    Review Rating12/03/2017

Excellent service
Visited CareCo Croydon with eldery mum to purchase a recliner. Staff were very patient and let mum try out every chair on display. There is a wide selection for a variety of price ranges We settled for Madison wheat colour. Excellent service lovely friendly staff.

Tim B rates this store    Review Rating02/03/2017

Riser Chair
Very helpful and knowlegable staff.

Lynda B rates this store    Review Rating20/10/2016

Friendly helpful staff
Visited store to try out CareCo EasiGo powerchair greeted by lady sorry forgot name but see now it was Hannah tried out powerchair around store and also outside Even able to put in car to see if I could get it in Decided to buy taken through paperwork purchase with ease Only niggle was never actually taken through price but I knew how much it was anyway only advised there was a charge when using credit card Felt at ease all the time no big sales patter offered insurance extras but not pushy when I politely declined Delivery next day very impressed

MrM rates this store    Review Rating31/08/2016

Folding Scooter
I visited the store to view the folding scooters they had a great range and very friendly staff I have been told delivery by the end of the week very impressed

SueS-89 rates this store    Review Rating26/08/2016

Great shop had a good range of scooters for me to try Staff were very helpful will recommend to my friends

JohnN rates this store    Review Rating16/03/2016

happy customer
Visited the showroom today to view the Havana rise and recliner Sadly I was told when I got there that it wasnt available to try in store but the showroom assistant showed me different models and I ended up buying the Wellington Service was very welcoming and the staff knew what they were talking about Very pleased thank you careco

PamJ rates this store    Review Rating04/03/2016

Bought a scooter from Oliver very helpful and knew what he was talking about. Delivered the following day Very good service.

GaryO rates this store    Review Rating03/03/2016

Lovely Service
Visited the Hayes showroom this morning to purchase a wheelchair. Both staff members were very friendly and made us feel very welcome. Advice was spot on and I am confident I have made the correct decision.
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Our Hayes showroom is just a 5 minute drive from the M4 (exit at junction 3 and follow 'The Parkway'/A312 onto Hayes Road), or you can find us by taking the 195 or H28 bus to stop BS (Hayes Road Tesco). All customers should pull into the Costco entrance and take the right turn at the mini roundabout to find us at unit 3. We've got free parking with plenty of disabled spaces, so you can stay for as long as you like and find the perfect product. Whether you're looking for scooters, riser recliners, wheelchairs, adjustable beds, walking aids or bathroom aids, our Hayes showroom features an extensive selection of only the best available products.
Ollie - Showroom Manager

"I have worked in the mobility industry for nearly five years and I still enjoy coming in to work every day. I find it really rewarding seeing customers who struggle day to day and helping them find a solution to something that they have struggled with in the past."

Hayes Road
0208 561 7733
9.00am - 5.00pm
9.00am - 5.00pm
10.00am - 4.00pm
Male Toilets Female Toilets Disabled Toilets
Parking Disabled Parking
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Careco UK Limited , Hubert Road, Brentwood, Essex, CM14 4JE, is an appointed representative of Mark Bates
Ltd t/a Premier Care, Premier House, Londonthorpe Road, Grantham, Lincs, NG31 9SN who are authorised
and regulated by the Financial Conduct Authority. Number: 308390.
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