By using our website, you agree to our use of cookies to improve your experience with us. Learn how to manage your cookies.
x
Bathroom
Bedroom Aids
Living Aids
Hoists
Incontinence
Mobility Scooters
Powerchairs
Seating
Walking Aids
Wheelchairs
Stairlifts
Find a Showroom
My Account
Contact us
Delivery Information
Returns Information
View our Blog

Customer Services

Need to contact us? Browse our comprehensive FAQs, give us a call or send an enquiry to our dedicated Customer Services team.

Contact Us

Experiencing Problems With Your Item?

If you have had your product longer than 14 days and are experiencing problems with it, please contact cs@careco.co.uk. Please note we may request photos to resolve the problem.

Customer Service
Mon - Fri
8:00am - 6:00pm
Sat
10:00am - 3:00pm
Bank Holidays
Closed

Order / Delivery Query?

Mon - Fri
8:00am - 7:00pm
Sat
8:30am - 5:00pm
Sun
9:00am - 4:00pm
Bank Holidays
8:00am - 5:00pm
If you have any questions please feel free to get in touch by clicking the button below.

Delivery

CareCo deliver to over 70 countries worldwide with engineered delivery available in the UK.

CareCo Club

To make the most of your experience with CareCo why not try our CareCo Club Membership?

CareCo Club

Jobs

We're looking for talented individuals to expand our evergrowing team!

CareCo Staff

Partners

Find out how your business or organisation can become a link partner.

CareCo Partners

Terms & Conditions

Please read the terms & conditions carefully, and contact us if you have any questions or concerns.

VAT Exemption scheme

Find out who qualifies for the VAT Exemption Scheme.

Back to top
Enjoy exclusive weekly discounts + £5 off your next purchase

By submitting your details you consent to their use in accordance with our privacy policy

Careco UK Limited , Hubert Road, Brentwood, Essex, CM14 4JE, is an appointed representative of Mark Bates
Ltd t/a Premier Care, Premier House, Londonthorpe Road, Grantham, Lincs, NG31 9SN who are authorised
and regulated by the Financial Conduct Authority. Number: 308390.
New Customer? Create Account

Sales line

0333 015 5000

Open from 9am tomorrow

Customer Services

0845 611 8022

Open from 8am Monday
or

Web Chat

Chat now

Open from 9am tomorrow
Other ways of getting in touch can be found here
Your basket is empty