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Contact Us

How can we help?

For us, making your every day better isn't just about finding you the right mobility aid. It's in the care we show you after your purchase, too. So if you need any help, here's how to get through to the team you need.

Contact details for our departments

Sales

Found something to make your day to day a little easier? Contact our Sales team and they'll process your order in a jiffy. They're on hand 7 days a week for advice and recommdations, too.

0333 015 5000  
0333 015 5000 Open till 7pm today
Mon - Fri
8:00am - 7:00pm
Sat & Sun
8:00am - 6:00pm
 
 
Monday 27th (Bank Holiday)
9:00am - 6:00pm

Email: sales@careco.co.uk

Customer Service

Need to amend something on your order, add a service or change your contact details? Get in touch with our Customer Services team. They're always happy to help and available 7 days a week.

0333 015 5000 Open till 7pm today
0333 015 5000  
Mon - Fri
8:00am - 7:00pm
Sat & Sun
8:00am - 6:00pm
 
 
Monday 27th (Bank Holiday)
9:00am - 6:00pm

Email: cs@careco.co.uk

Product Support

If you're having issues with your product or it's got a fault, we'll get it sorted. Our Technical Helpdesk will troubleshoot your issue, book an engineer if you need one and get any parts sent directly to you.

0333 015 5000  
0333 015 5000 Open till 7pm
Mon - Fri
8:00am - 7:00pm
Sat & Sun
8:00am - 6:00pm
 
 
Monday 27th (Bank Holiday)
9:00am - 6:00pm

Email: productsupport@careco.co.uk

Price Match Request

Seen one of our products cheaper elsewhere? Use the details below to ask us for a Price Match. Include the website address for the CareCo product and any size and colour options, as well as the website address for the same in-stock product from a different retailer.

Leave us a message

You can contact us using the form below and we'll get back to you within 48 hours. Choose the relevant department from the drop down and leave your message in the box provided.