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Contact Us

Contact Information

How can we help?

We take just as much pride in our after-sales care as we do in helping you make the right purchase. If you do need some help, we've made it easy for you to get through to the department you need.

Contact details for our departments

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Sales

Found something to make your day to day a little easier? Contact our Sales team and they'll process your order in a jiffy. They're on hand 7 days a week for advice and recommendations, too.

Open till 7pm today

Mon - Fri
8:00am - 7:00pm
Sat & Sun
8:00am - 6:00pm

Email: [email protected]

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Customer Service

Need to amend something on your order, add a service or change your contact details? Get in touch with our Customer Services team. They're always happy to help and available 7 days a week.

Open till 7pm today

Mon - Fri
8:00am - 7:00pm
Sat & Sun
8:00am - 6:00pm

Email: [email protected]

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Product Support

If you're having issues with your product or it's got a fault, we'll get it sorted. Our Technical Helpdesk will troubleshoot your issue, book an engineer if you need one and get any parts sent directly to you.

Open till 5pm today

Mon - Fri
8:00am - 5:00pm
Sat & Sun
Closed

Email: [email protected]

You might be able to find what you're looking for on our Frequently Asked Questions page.

Leave us a message

You can contact us using the form below and we'll get back to you within 48 hours. Choose the relevant department from the drop down and leave your message in the box provided.

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CareCo UK Limited, 1 Turing Court, Great Notley, Braintree, Essex, CM77 7AT , is an appointed representative of Mark Bates
Ltd t/a Premier Care, Premier House, Londonthorpe Road, Grantham, Lincs, NG31 9SN who are authorised
and regulated by the Financial Conduct Authority. Number: 308390.
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