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CareCo Birmingham

Birmingham Showroom
Birmingham Showroom Birmingham Showroom Birmingham Showroom Birmingham Showroom
Birmingham Showroom
Birmingham Showroom
Birmingham Showroom
Birmingham Showroom
Birmingham Showroom

Terry V. rates this store    Review Rating17/05/2019

Excellent Service
Went to the Brierley Hill depot I was looking for a travel scooter. I was served by Angela who gave me all the help and advice I required. I made my choice placed an order for the scooter and insurance and now look forward to its arrival. Could not ask for better service a pleasant experience thank you.

Ruby Baker rates this store    Review Rating07/04/2019

Fully recommend
I visited Careco Brierley Hill today and purchased a reclinerlift armchair. I would like to thank Angela for her help and assistance and friendly manner. I would fully recommend them.

Melita Gripton MBE rates this store    Review Rating05/04/2019

Top Marks
I purchased a wheelchair from CareCo on 442019 and the service I received was superb. The sales lady Angela was very professional. Top marks. Melita Gripton MBE

Julie Willetts rates this store    Review Rating04/04/2019

Lovely People Great Price
Had a lovely welcome from Angela. She got me sorted with my wheelchair cover bag and a cushion for my coccyx in next to no time. There's everything that would help anyone with a disability in the shop or they could get it for you. I went online and these people were the most competitive. Thank you Angela for the help today, much appreciated.

Mrs H Morris rates this store    Review Rating25/02/2019

Very friendly and helpful
My mother and I had a good experience. Both members of staff were very helpful. Adele helped us to make the right choice regarding the right recliner chair and explained the whole process really well. We found Adele very friendly and helpful to meet my mum's need.

Ellis rates this store    Review Rating05/02/2019

Wonderful store and staff - would definitely recommend
I visited the store in search of a scooter for a relative and among browsing I was helped by staff. Angela was very helpful and had a very good understanding of the scooter I was looking for, and was able to provide me with all information regarding the scooter I purchased. Will definitely recommended to all family and friends. This store was very pleasant and helpful.

Leslie B rates this store    Review Rating20/11/2017

New Genie
Visited the Brierley Hill store to look at the Genie scooter, I spoke with Nathan who went through the controls of the scooter and let me try the scooter make sure I could lift it in and out the car so i knew I would be able to manage the scooter on my own. Nothing was too much trouble I felt no pressure to buy but I was more than happy to after making sure the scooter was suitable.

David G rates this store    Review Rating13/11/2017

Great service
Purchased a Tri Walker for a relative and the service in store was friendly. The staff were helpful in getting me to choose the right item. I would recommend Careco Brierley Hill to friends and family.

Graham C rates this store    Review Rating20/10/2017

New Foldalite
Visited the Brierley Hill showroom to purchase a Foldalite power chair and found the help and support i received in particular from Nathan was first class!! I would recommend to friends and family, CareCo Brierley Hill is a very helpful mobility store.

Dennis B rates this store    Review Rating19/10/2017

Fantastic service at the Brierley Hill
Fantastic service at the Brierley Hill store. I would recommend any person looking for mobility items to go there first.

Robert W rates this store    Review Rating18/10/2017

First Class Company to deal with
My Wife and I went along to CareCo which is based in Brierley Hill Dudley to enquire about purchasing one of their Scooters. Nathan was the guy that dealt with us and he went through all of the details about the scooter that would suit me. He was most Courteous and answered all of the questions that I asked and even had a go at driving it. I was most impressed with the Professionalism that he showed. The next day I went along to purchase the scooter having thought about it over night I was served by Adele who once again was very good at showing me how to dismantle it and put it into the boot of my car. I would recommend any requiring a disability scooter to go along to this shop you will be treated very well.

Andy R rates this store    Review Rating13/10/2017

Fantastic Service
Visited the Brierley Hill showroom and was very pleased with the excellent service and product knowledge from the staff. Would definitely recommend to anybody with mobility needs.

Cynthia rates this store    Review Rating12/10/2017

Top Class Service
Staff at Brierley Hill were brilliant would highly recommend this store.

John C rates this store    Review Rating11/10/2017

Very Happy Customer
We needed a riser/recliner chair urgently for our father the website was very good but we decided to visit our nearest showroom (Birmingham) to make to final decision. The assistant was attentive and helpful without pushing for sale she gave us the time and space we needed to make the decision but was on hand to answer our questions next day delivery was accentual and it arrived at the expected time. Totally satisfied with experience at a stressful time.

John P rates this store    Review Rating09/10/2017

Extremely helpful
We visited the Brierley Hill branch yesterday to buy a foldable wheelchair for my dad, so glad we didn't buy one online as the assistant was very helpful with her recommendation and advise. She gave us the weights of the two we had lined up and we tried both for comfort and ease of use. Buying the slightly cheaper and better one for us nothing was too much trouble and we came away with a chair, cushion bag and walking stick holder. We tried the chair (folded in the boot for size) no problem and were easily able to rig it up when we got home after the in shop demo. This was a discount store with a good range in stock together with accessories, I would recommend the store.

Julia B rates this store    Review Rating01/10/2017

Wheelchair for mom
Visited the Brierley Hill showroom for a wheelchair for my mom Nathan helped us choose the product that was perfect for her. The service we received was great not pushy at all. I recommend the Brierley Hill showroom of CareCo.

Rob L rates this store    Review Rating20/09/2017

Wheelchair purchase
Fantastic customer service and brilliant advice. Absolutely recommended.

Mandy O rates this store    Review Rating15/09/2017

Friendly Staff
My first time in a CareCo store and i have to say how friendly and helpful the staff were i only required a tri walker but the staff couldn't have been more attentive and easy to talk to. I highly recommend Careco Brierley hill

George B rates this store    Review Rating31/08/2017

New Rollator
Our second visit to CareCo Brierley Hill and we purchased a rollator. The staff are helpful & friendly and I would recommend to friends and family.

Ann C rates this store    Review Rating22/08/2017

Gaynor was the lady who saw us at CareCo
Gaynor was the lady who saw us at CareCo she was perfectly helpful. We tried out the Strider Sport, it was perfect for all my needs, I had a test drive, she then took us through the dismantling and reforming it was relatively easy. She helped us through the insurance and battery charging. We came home satisfied with our purchase and the ease of it all. Thank you Gaynor

Lynn B rates this store    Review Rating14/08/2017

Excellent Service
Excellent service, I purchased a new scooter with a bag staff were very kind and helpful.

Alan R rates this store    Review Rating07/08/2017

Excellent Service
What wonderful service Gaynor gave me while picking my new Rascal scooter. She was very helpful, no pressure to buy and I would highly recommend Careco Brierley Hill.

Tim P rates this store    Review Rating27/07/2017

Totaly fantasic
Well informed helpful staff and genuinely compassionate. Great range of scooters. ZERO pressure to buy. Lots of room to test them out. Lots of easy parking. Its simply great.

Clive B rates this store    Review Rating18/07/2017

Very pleased
What wonderful service I had at the Brierley hill showroom, the staff were very patient and not pushy at all, advising me on what scooter would best suit my needs. I would recommend this store to anyone interested in getting a mobility item.

Janet A rates this store    Review Rating15/07/2017

I was really impressed with the service...
I was really impressed with the service in which I received. I was able to drive the scooter with no pressure and was able to choose the correct scooter for my requirements. Adele was so helpful and answered all my questions. I had a question on a washer when we returned home so phoned to ask advice. However I had to leave a message. Not long after a very helpful engineer phones to clarify my question I was so impressed. Thank you for such an attentive service and wonderful product.

Frank E rates this store    Review Rating10/07/2017

Staff were very friendly and helpful
Staff were very friendly and helpful especially Adele, the item we brought was just what we needed and thankful that they had one in as one needed urgently.

Brian P rates this store    Review Rating07/07/2017

Good staff
Good staff, would definitely use again.

Colin T rates this store    Review Rating29/06/2017

Great Service
A massive thank you to Nathan and Adele in the Brierley Hill showroom who were extremely patient and thorough in helping me select the most suitable power chair for me. I would highly recommend this store and company to friends and family.

John A rates this store    Review Rating20/06/2017

Excellent Service
Once again Nathan and Adele have given me brilliant service with very sound advice and excellent service.

Ann H rates this store    Review Rating12/06/2017

Scooter for Dad
A massive thank you to the staff at Brinkley Hill who were very helpful with my dad while he purchased his first ever scooter. I would recommend to friends and family.

Keith S rates this store    Review Rating06/06/2017

Scooter Sales
Excellent service and soon found the most suitable scooter for our needs. Very helpful staff.

Judith H rates this store    Review Rating28/05/2017

New Wheelchair
A massive thank you to Nathan for his help when I purchased my G-Lite Wheelchair. Very helpful and knowledgeable would recommend CareCo to anyone.

Natasha R rates this store    Review Rating28/05/2017

Great Service
Very happy with the service I received at CareCo Brierley Hill. The staff are friendly and very helpful I would recommend to friends and family.

Brenda C rates this store    Review Rating16/05/2017

New Power Chair
Excellent service, friendly staff, would recommend highly to anyone.

Betty A rates this store    Review Rating30/04/2017

Chair for Mom
Great staff very attentive and knowledgeable would recommend to anyone.

Keith B rates this store    Review Rating25/04/2017

Purchased a power stroll from the Brierley Hill showroom and we were very pleased with the service we received and we would recommend them everytime.

Chelsea S rates this store    Review Rating24/04/2017

Scooter for Dad
Just wanted to say how delighted we are with the new zoom scooter my dad purchased from CareCo in Brierley Hill. The staff were patient and very helpful with my father as this was his first scooter I would recommend CareCo to anyone.

Sheila B rates this store    Review Rating29/03/2017

Riser recliner
Exceedingly kind and helpful staff Very informative and great credit to the company. Extremely patient with me and my disability I shall return in the future for further purchases.

Paula rates this store    Review Rating19/03/2017

moms independence
Want to say a massive thank you to William at Brierley Hill store who today spent hours with my mom ensuring she chose the correct scooter for her needs As my mom has never even rode a push bike she was a nervous wreck He stayed calm and positive and took her for a test drive He even suggested the best bag to hold her oxygen cylinders truly a credit to the company thank you William you were fantastic

Michael S rates this store    Review Rating09/03/2017

Great customer service
Very helpful and informative staff which helped greatly with our choice of scooter. Staff demonstrated a good range of different scooters suitable for my husbands needs. Great customer service and competitive prices.

Derek F rates this store    Review Rating04/03/2017

Excellent service from the Brierley Hill
Excellent service from the Brierley Hill staff very helpful. I am very pleased with my new scooter I would recommend every time.

James B rates this store    Review Rating31/01/2017

Excellent Service
We bought a chair for my mother not only are we happy with the price but the service was outstanding I highly recommend visiting the Brierley Hill showroom the staff are friendly and will offer excellent advice

M Kieron rates this store    Review Rating24/01/2017

Wheelchair for Nan
Visited the Brieley Hill showroom for a wheelchair for my nan Staff were very helpful and helped choose the best wheelchair for her needs Would recommend the company to friends and family

Michelle D rates this store    Review Rating03/01/2017

New wheelchair for mum
Came to the Brierley Hill showroom to try out wheelchairs for mumthe adviser was very thorough and helpful without being in anyway pushy Made mum feel relaxed and at ease I would recommend the showroom and CareCo to friends and family

Rose C rates this store    Review Rating12/12/2016

Getting Mum Mobile
What a great experience at Careco Brierly Hill. The young man was VERY helphul and informative. He encouraged my mum to try out the scooter showed her how to put it together allowed her to lift the individual components and check if she could lift it into a boot. There was no pressure to buy just help and advice I cannot reccomend them highly enough.

Will C rates this store    Review Rating28/11/2016

Riser chair for dad
Lovely showroom helpful staffvery relaxed atmosphere Dad felt calm and would recommend this showroom and company

Gary E rates this store    Review Rating03/10/2016

Wheelchair for Mum
Very friendly and helpful staff would happily recommend them to anyone

Julian H rates this store    Review Rating26/09/2016

Very friendly and helpful staff would highly recommend to anyone
Excellent service from placing our order to delivery would use every time!

Ghards rates this store    Review Rating29/01/2016

New scooter is the best
Visited the showroom and bought a new scooter really really happy with it and the delivery men were lovely the lady who served me was knowledgeable and friendly and helped with all my needs thank you careco
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Located within a 20 minute drive of the M5 (junction 2 and 4), our Brierley Hill showroom features a wide selection of the best mobility products on the market. With plenty of free parking, including disabled spaces, you are welcome to stay for as long as you like and find the perfect product for your specific needs. Inside the showroom you'll be able to get to grips with our wide range of scooters, riser recliners, wheelchairs, adjustable beds, walking aids and bathroom aids.
Nathan - Showroom Manager

"I've worked in the mobility industry for 6 years now, and I still thoroughly enjoy helping the customer regain their independence and guiding them towards a decision that will boost their day-to-day life."

Kieron - Mobility Advisor

"I very much enjoy each and every day with CareCo. No two customers are the same, and finding the perfect answer to somebody's mobility issues is very rewarding."

Unit 25
Pedmore Road Industrial Estate
Pedmore Road
Brierley Hill
01384 489119
9.00am - 5.00pm
9.00am - 5.00pm
10.00am - 4.00pm
Male Toilets Female Toilets Disabled Toilets
Parking Disabled Parking
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Careco UK Limited , Hubert Road, Brentwood, Essex, CM14 4JE, is an appointed representative of Mark Bates
Ltd t/a Premier Care, Premier House, Londonthorpe Road, Grantham, Lincs, NG31 9SN who are authorised
and regulated by the Financial Conduct Authority. Number: 308390.
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