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Cromwell Riser Recliner with Heat & Massage

Product Code: RR01045

CareCo are delighted to present this new and improved model, now featuring a Heat & Massage function within the neck and back sections that provides you with a relieving massage action. Thanks to the heat square technology, the Cromwell Electric Riser Recliner Chair can provide a soothing warmth to your lower back… Read more...

4.5 /5 (34 Reviews)   Read Reviews
£599.00 with VAT Relief Vat
RRP: £1299.00
VAT Relief VAT Relief

Are you buying a product to help aid or relieve a long-term medical condition? Then you may be eligible for VAT Relief, saving you 20% off of the price. Just let us know of the condition or illness at the checkout

£718.80 inc VAT
Save: £700.00
Out of Stock! Stock due March 2016
Optional Engineered Delivery
OPTIONAL
Engineered Delivery
Engineered Delivery Engineered Delivery

Once delivered to you, the engineer will assemble/install your product, provide you with a full demonstration, answer any questions or queries you may have, and remove any unnecessary packaging, leaving you to start using your item straight away! (UK mainland only).

Colours Available
Colour: Beige
Colour: Chocolate

CareCo are delighted to present this new and improved model, now featuring a Heat & Massage function within the neck and back sections that provides you with a relieving massage action. Thanks to the heat square technology, the Cromwell Electric Riser Recliner Chair can provide a soothing warmth to your lower back and thighs. Above and beyond the features of a standard recliner, this unique feature is ideal for helping to soothe back discomfort, aches and pains. The Cromwell Riser Recliner is upholstered in soft, comfortable, genuine Grade A fabric and comes in a traditional Beige colour, ideal for complementing your existing furnishings.

With different intensity, mode and timer settings for the heat and massage, this feature can be customised to suit your requirements.

Made using the highest quality materials, the Cromwell Electric Riser Recliner pillow back chair provides a high quality lift, sit and recline action.  The top of the range Okin dual motor gently rises the occupant out of the chair with the touch of a button, then offers the option to sit and reclines with the other. The Dual Motor option allows the back rest to move independently from the footrest offering the user the flexibility to recline back whilst keeping their feet on the floor, or to raise their feet whilst staying in a more upright position.  Alternatively, the Cromwell can fully recline should you want to sleep comfortably in the chair.

The Cromwell Riser features an easy to use controller allowing you to find the optimum seating position for you to enjoy a whole host of activities like reading, watching TV or even having a little sleep. An additional feature of this chair is that unlike most other riser recliners, the Cromwell Electric Riser Recliner Chair offers a slight recline to the backrest in its standard seating position allowing for better posture at all times.

At CareCo, we supply all our riser recliner chairs with free courier delivery to your door and, 12 months home warranty included. We also offer our engineered delivery service. An engineer will visit you at home, deliver your Cromwell Riser Recliner, show you how all the features work and collect the packaging and leaving you to enjoy your new recliner chair.

Specification
Seat Height(cm): 53
Seat Width(cm): 54
Seat Depth(cm): 54
Max User Weight (kg): 160
Dual/Single Motor: Dual
Material: Fabric
Height (cm): 112
Length (cm): 100.5
Width (cm): 97.5
Product Weight (kg): 67
Imperial Metric
Overall Rating
4.5
/5
Item Overall Rating
93% Reviewers would recommend this product
34 Product Reviews
Review Breakdown
Item Meets Expectations Rating 5.0/5 Meets Expectations
Item Quality Rating 4.5/5 Quality
Item Ease Of Use Rating 4.0/5 Ease Of Use
Item Features Rating 5.0/5 Features
Add Review For This Item Write a review?    click here
Cromwell chair
The chair is the best thing I have ever bought. It is so comfortable and I feel so much better even my back is improving.
Strengths
Sturdy and comfortable.
Weaknesses
There are no weaknesses with the chair but the delivery man was excellent but there should have been two of them because the chair was far to heavy for one person to deliver.
Overall Rating
Overall Rating
4.8/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
4.0/5
Quality
Quality
5.0/5
Features
Features
5.0/5
Submitted by Derek - Market Harborough - January 25, 2016
Comfortable
This is by far the most comfortable riserecliner I have ever had the pleasure to sit on Well sit in Its huge but so so comfy I absolutely love it
Strengths
Value for money The massage and heat function are a nice addition but I would happily have paid what I did for a standard riserecliner I am overweight but this chair simply swallows me upThe space between the arms is wide This means I can knit or crochet with ease without the arms impeding me or forcing my elbows up at an impossible angleDespite the electronic gubbins sitting close to the surface of the chair you cant feel them So while the seat is squishy its also incredibly supportiveThe lumbar support is in exactly the right place for me Often its too high
Weaknesses
The remote doesnt have a home button to restore the chair to its normal setting. Its hard to tell the point at which the legs are fully down because it then immediately starts to rise. Not a major problem, because the seat automatically starts to rise, but if in a hurry to answer the door can be problematic. When the leg support is raised it is just a fraction too low for me but having tried just about all the seats in the showroom this was still the best. And I do have to climb onto it It seems to sit taller at home than it did in the showroom so do make sure you try it wearing flat shoes.
Overall Rating
Overall Rating
4.8/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
4.0/5
Quality
Quality
5.0/5
Features
Features
5.0/5
Submitted by Jennifer - Southend on Sea - January 21, 2016
Excellent product, excellent service!
Very pleased so far the chair is wonderfully comfortable and very versatile. It is very well padded, will have to wait to see how it copes with use!
Strengths
Delivery quick and arrived when they said and that was xmas eve. The chair is as discribed and very comfortable.
Weaknesses
The manual coveres every type of chair so can be a bit confusing. Really needed the assisted delevery but wouldnt have got it before Xmas and it is a pity its so expensive. Found the mannual a bit confusing as it is coveres all the chairs. Biggest problem is the pocket for the handsets is way out reach, could do with a means of attaching to the arm.
Overall Rating
Overall Rating
4.5/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
4.0/5
Quality
Quality
4.0/5
Features
Features
5.0/5
Submitted by Jacqui - Spalding - January 2, 2016
Cromwell
This the second thing i have bought from Care-Co i very impressed with the chair, as i only just received it i will leave a proper review in a month
Strengths
It looks a good chair time will tell!!!!!
Weaknesses
too soon to tell
Overall Rating
Overall Rating
4.8/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
5.0/5
Quality
Quality
5.0/5
Features
Features
4.0/5
Submitted by Kevin - Market Rasen - December 30, 2015
Cromwell
This chair is very good value , and has amazing features. I found putting the chair together fairly easy.
Strengths
The chair is very supportive,and the extra features are excellent
Weaknesses
Instructions good be a lot clearer.
Overall Rating
Overall Rating
4.0/5
Meets Expectations
Meets Expectations
4.0/5
Ease Of Use
Ease Of Use
3.0/5
Quality
Quality
4.0/5
Features
Features
5.0/5
Submitted by Jeffrey - Liverpool - November 10, 2015
LOVE MY CHAIR.
I ordered this chair last Thursday and it was delivered yesterday..4 days from South of England to North of Scotland..FANTASTIC especially when it was going to take 12 weeks to get one from Inverness. Have you thought about extending your showrooms to Scotland? You would sweep the floor with any competition as your goods and prices are much better than any Ive seen. Add to that your excellent customer service and super fast delivery, You have it all CareCo. As for my chair it has delivered everything promised with good looks and an almost silent motor. I would not hesitate to recommend this chair and CareCo to anyone. Well Done!
Strengths
So well made and such a quiet motor. Fantastic customer service and speedy delivery.
Weaknesses
Quite firm (for me, other half disagrees) at the moment but Im sure with use it will soften. Also the heat and massage lead could do with being a bit longer. Otherwise perect!
Overall Rating
Overall Rating
4.5/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
3.0/5
Quality
Quality
5.0/5
Features
Features
5.0/5
Submitted by Ina - PORTREE - September 22, 2015
The Regicide
Having made a serious error in losing the product after its first wrong delivery in late July, this delivery could not have been better. It was timely and seamless. The engineer was excellent.
Strengths
The chair is comfort undreamed of. I suspect Ill become a chair potato if Im not careful!
Weaknesses
It will certainly weaken my will to get up and do things I ought to be doing!
Overall Rating
Overall Rating
5.0/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
5.0/5
Quality
Quality
5.0/5
Features
Features
5.0/5
Submitted by John - Dartford - August 31, 2015
My new friend!
I pondered for a long time before purchasing this chair, all I can say is I wish I had brought it 6 months ago. Within 2 hours of use, I was already feeling the benefits, it makes sitting a lot more comfortable which is mainly due to the extra hight on the seat. The overall comfort is superb.
Strengths
All the extra features you get without the extortionate price tag. Easy to use. Overall Comfort.
Weaknesses
The only thing I can mark it down on is the heat/ massage controls, they do not keep the last setting used so you have to re-establish it every time.
Overall Rating
Overall Rating
4.5/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
4.0/5
Quality
Quality
4.0/5
Features
Features
5.0/5
Submitted by Chris - Lincoln - August 23, 2015
Cromwell massage/vibrate chair
Took delivery of this yesterday, had engineered delivery as live in a flat and needed to negotiate stairs. Installation very quick and then demonstrated with opportunity to try controls ourselves. Very comfortable and satisfied with chair, have yet to let wife use it as so comfortable!! good price compared to other similar products on other sites. thank you Careco, spent couple of hours at Brentwood trying various chairs, glad settled for this one.
Strengths
Modern looking
Weaknesses
None so far.
Overall Rating
Overall Rating
4.8/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
5.0/5
Quality
Quality
4.0/5
Features
Features
5.0/5
Submitted by Brian - chelmsford - August 18, 2015
Wow
I bought this chair in choclate for my husband who has Ms, all I can say its fantastic so comfy and easy to use fast delivery and we payed the extra to get it installed well worth the mone now going to ordere one for my dad who is 77 thank you
Strengths
So easy to use
Weaknesses
None
Overall Rating
Overall Rating
5.0/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
5.0/5
Quality
Quality
5.0/5
Features
Features
5.0/5
Submitted by Lorraine - Catterick - July 11, 2015
Good chair
This chair appears to to be very good after the first week. Was very disappointed with sales staff. Charged me £799 on viewing, but web site stated it was£599
Strengths
Good and Solid
Weaknesses
Non at the prsent
Overall Rating
Overall Rating
3.8/5
Meets Expectations
Meets Expectations
4.0/5
Ease Of Use
Ease Of Use
4.0/5
Quality
Quality
3.0/5
Features
Features
4.0/5
Submitted by Raymond - Colchester - July 3, 2015
Great Chair
Well worth waiting for - does everything I want and very comfortable
Strengths
Good height, comfortable, easy to operate and looks good
Weaknesses
There is no stop position on the down button, so if you get past the down position, it wobbles a bit from side to side
Overall Rating
Overall Rating
4.0/5
Meets Expectations
Meets Expectations
4.0/5
Ease Of Use
Ease Of Use
4.0/5
Quality
Quality
4.0/5
Features
Features
4.0/5
Submitted by Carol - Exeter - June 6, 2015
cromwell chair
excellent sorry i did not get it 3 years ago
Strengths
easy to use
Weaknesses
suggest covers made available to buy for the arms
Overall Rating
Overall Rating
4.8/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
4.0/5
Quality
Quality
5.0/5
Features
Features
5.0/5
Submitted by anthony - southport - June 1, 2015
Great comfort
This has been something I have been waiting for, for a very long time. At last we have room for it, thank goodness.
Strengths
Easy to use
Weaknesses
None that I can find, as yet
Overall Rating
Overall Rating
5.0/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
5.0/5
Quality
Quality
5.0/5
Features
Features
5.0/5
Submitted by Margaret - Camborne - May 31, 2015
Great comfort
This has been something I have been waiting for, for a very long time. At last we have room for it, thank goodness.
Strengths
Easy to use
Weaknesses
None that I can find, as yet
Overall Rating
Overall Rating
5.0/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
5.0/5
Quality
Quality
5.0/5
Features
Features
5.0/5
Submitted by Margaret - Camborne - May 31, 2015
after a long wait
After a long wait at last the chair arrived ordered in Feb received in May but the wait was worth it chair was every thing it was described as in brochure
Strengths
as described
Weaknesses
None
Overall Rating
Overall Rating
4.8/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
4.0/5
Quality
Quality
5.0/5
Features
Features
5.0/5
Submitted by Joseph - Herne Bay - May 29, 2015
chair!
A fantastic chair . Highly recommend. This chair has made my life so much easier.
Strengths
Good quality, ease of use comfortable, good value for the money Engineered delivery well worth the money.
Weaknesses
Out of stock when I ordered, so had to wait bit longer than normal
Overall Rating
Overall Rating
5.0/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
5.0/5
Quality
Quality
5.0/5
Features
Features
5.0/5
Submitted by George - Paisley - February 21, 2015
Cromwell with heat and massage
It does all that I would expect from a riser/recliner chair.
Strengths
The massage system works very well
Weaknesses
The two control units could have longer leads, as I have to lean over to use the massage/heat control. Only a little problem, but something that would make it better.
Overall Rating
Overall Rating
3.8/5
Meets Expectations
Meets Expectations
4.0/5
Ease Of Use
Ease Of Use
3.0/5
Quality
Quality
4.0/5
Features
Features
4.0/5
Submitted by Frederick - Reading - February 16, 2015
Highly sophisticated chair
This chair is great in relieving my spinal arthritis. The heat and massage is a bonus in this respect.
Strengths
Fits well with my other furniture and is easy to operate.
Weaknesses
The manual is very basic and does not show how to switch to battery power
Overall Rating
Overall Rating
4.8/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
5.0/5
Quality
Quality
5.0/5
Features
Features
4.0/5
Submitted by Dennis - Newton Abbot. Devon - January 22, 2015
Fit For a King
This Cromwell chair was a replacement for a faulty one and had only a month before its warranty expired. From a simple phone call to CareCo they had an expert visit to check it out and a phone call just after Christmas advising a new replacement. Less than 24 hours later I had it delivered and it is great, What Service I got from Care Co who do really care for their customers as it proved in my case. So Well Done to you all and have my Vote for Retailer of the Year 2015.
Strengths
Well Made and has a real Quality Robust feel about it and operates so smoothly that one could even drift off ....
Weaknesses
NONE
Overall Rating
Overall Rating
5.0/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
5.0/5
Quality
Quality
5.0/5
Features
Features
5.0/5
Submitted by DAVID - Margate - January 16, 2015
Cromwell with heat and massage
Has improved my life no end ! I can get up now with no struggles, I feel a lot safer.
Strengths
It does exactly what I require, getting in and out of a chair was getting too difficult but now with being virtually upright I now feel much more secure.
Weaknesses
Instructions would have been helpful as with no instruction manual it was all put together and didnt work, my daughter had to take it apart and try to figure out what to do. Otherwise, brilliant, thank you x
Overall Rating
Overall Rating
5.0/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
5.0/5
Quality
Quality
5.0/5
Features
Features
5.0/5
Submitted by Joan - Seaford - October 27, 2014
Happy Chappie Bracknell
Very comfortable chair. Easy to use
Strengths
Motors are fairly quite and work well.
Weaknesses
Plug wire for massage and heat too short.
Overall Rating
Overall Rating
5.0/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
5.0/5
Quality
Quality
5.0/5
Features
Features
5.0/5
Submitted by Ruben - Bracknell - October 19, 2014
Cromwell with heat & massage
The Cromwell chair is well worth the money as a lot of other chairs with the same features are more expensive .The features are excellent but will take a little bit of getting used to the remote control if you are elderly but once you have mastered them you will be away.Mum is really happy with the chair. The biggest disappointment was the delivery driver left the chair downstairs at the care home even though the address gave the room number to be delivered.Which meant my husband & I had to go ( with difficultly) & transfer it up to my mums room .I do feel that considering most of these chairs will be for the elderly the chair should be taken to the room number of any flat or care home as standard .
Strengths
The chair is excellent comfort & feature wise & well worth the money.
Weaknesses
Had to wait 3 months as chair was out of stock but glad we didnt change our mind.
Overall Rating
Overall Rating
4.5/5
Meets Expectations
Meets Expectations
4.0/5
Ease Of Use
Ease Of Use
4.0/5
Quality
Quality
5.0/5
Features
Features
5.0/5
Submitted by Rosemarie - Gravesend - October 18, 2014
Satisfied customer
Good delivery, arrived to the Island within a week of ordering. Recliner is a high quality comfortable chair. Would certainly consider purchasing another one.
Strengths
Certainly comfortable as well as being durable. It operates to a very high standard.
Weaknesses
As previously mentioned, there are no instructions to ensure wires are correctly positioned. One other observation, remote control would benefit from having a catch and release mechanism at connector (Have had to reconnect 3 times in as many months)
Overall Rating
Overall Rating
4.8/5
Meets Expectations
Meets Expectations
4.0/5
Ease Of Use
Ease Of Use
5.0/5
Quality
Quality
5.0/5
Features
Features
5.0/5
Submitted by Calum - Isle of Lewis - July 6, 2014
Fantastic chair
The chair is comfy and easy use of the remotes for massage and chair functions.
Strengths
Fabric chair is very comfy and controls easy to use.
Weaknesses
The remote to function the chair one has to try the buttons before you can do what you want . Like putting legs up, rising chair. Could there ne a leaflet to show what is what. Also that the remotes could be either side of the chair rather than in the same pocket.
Overall Rating
Overall Rating
5.0/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
5.0/5
Quality
Quality
5.0/5
Features
Features
5.0/5
Submitted by Joy - Glasgow - May 27, 2014
Cromwell Riser/ recliner
comfortable and sturdy
Strengths
comfortable and sturdy, easy to operate
Weaknesses
lead on massager control could be a little longer
Overall Rating
Overall Rating
4.0/5
Meets Expectations
Meets Expectations
4.0/5
Ease Of Use
Ease Of Use
4.0/5
Quality
Quality
4.0/5
Features
Features
4.0/5
Submitted by Stella - Reading - May 8, 2014
Cromwell rise & recliner chair
Good quality chair, very comfortable.
Strengths
Comfortable and workable,Delivered on the correct requested date.
Weaknesses
Limited and vague setting up instructions.Delivered in one heavy package, unable to get through front door without unpacking first.Faulty heat & massage remote control resulting in a replacement requested and received after 2 weeks.
Overall Rating
Overall Rating
4.3/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
4.0/5
Quality
Quality
4.0/5
Features
Features
4.0/5
Submitted by Michael - Swindon - March 24, 2014
Cromwell with Heat & Massage
Fantastic consiering getting another
Strengths
Sturdy - comfortable love the material -cat proof!
Weaknesses
none
Overall Rating
Overall Rating
5.0/5
Meets Expectations
Meets Expectations
5.0/5
Ease Of Use
Ease Of Use
5.0/5
Quality
Quality
5.0/5
Features
Features
5.0/5
Submitted by Jola - wemble - February 28, 2014
Cromwell
I am really happy with the product! and love the quality of the chair.
Strengths
Weaknesses
Overall Rating
Overall Rating
4.0/5
Submitted by Rita - London - February 6, 2014
Feelgood Factor
From order to delivery was v good pity one cannot find instructions to ensure wires to connect is correctly positioned, but product is of the highest quality one can get in furniture today. Each movement is simple to operate and is comfortable and firm to sit in. When you contact CareCo they do try to help.
Strengths
Weaknesses
Overall Rating
Overall Rating
5.0/5
Submitted by DAVID - margate - January 16, 2014
cromwell
brilliant really pleased with service and chair
Strengths
Weaknesses
Overall Rating
Overall Rating
5.0/5
Submitted by ann - nottingham - December 10, 2013
Cromwell chair
The chair is lovely, although 1st one broke on second day after delivery and it has taken nearly 8 weeks to get it replaced. This has caused great discomfort to my elderly mother in law who is suffering from pressure sores. Great chair, poor customer service.
Strengths
Weaknesses
Overall Rating
Overall Rating
4.0/5
Submitted by Helen - Abertillery - December 7, 2013
wonderfull
I have MS and sevear back pain, since i have had this chair it has helped me with the back pain. I couldnt be without the chair, i wished i had it before now.
Strengths
Weaknesses
Overall Rating
Overall Rating
5.0/5
Submitted by brian - neath - November 17, 2013
Cromwell chair
Fantastic chairs as I have bought two of them the delivery was the fastest we have ever had Thankyou very much
Strengths
Weaknesses
Overall Rating
Overall Rating
5.0/5
Submitted by Annie - Dunoon - November 16, 2013
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2 Questions  |  2 Answers Ask a Question

Control
1 Answer

I have received a Cromwell Recliner chair from a former users relative. Can the heat be used without the massage facility?
Answer By The CareCo Team

Thank you for your enquiry. The Heat and Massage functions on the Cromwell Riser Recliner can be used separately.

If you have any further enquiries please do not hesitate contacting us on 0800 111 4774.

CareCo Team

Does the foot rest on the Cromwell lift level with the seat please? Thank…
1 Answer

Does the foot rest on the Cromwell lift level with the seat please? Thank you.
Answer By The CareCo Team

Thank you for your enquiry. The footrest for the Cromwell will rise to a horizontal position level with the seat.

If you have any further queries please do not hesitate contacting us on 0800 111 4774.

CareCo Team

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UK Delivery Options
  • Standard Delivery: FREE for orders over £50! Delivered within 5 working days from the day of dispatch.
  • Next Day Delivery: Available from only £6.95 (dependent on weight and price).
  • Specific Day Delivery: Available from only £3.95 (dependent on weight and price).

These delivery options will require you to assemble/install your items yourself. Need help? Why not try our Engineered Delivery service!

Expecting a courier delivery? Sign up for our text message/e-mail service to let you know when your order is expected to arrive.

CareCo's Engineered Delivery

Here's what we'll do:

For only £80 (£40 for subsequent items) your order will be sent to our fully-trained engineers who will contact you to arrange a suitable day and time to deliver your product at your convenience – within 5-7 working days of your order being placed.

Once delivered, the engineer will assemble/install your product, provide you with a full demonstration.

Answer any questions or queries you may have,

Remove any unnecessary packaging, leaving you to start using your item straight away!

Online Returns & Exchanges
  • 14 Day Cooling-Off Period: Changed your mind? Don’t worry! CareCo’s 14 Day Cooling-Off Period allows you to return your product (return fee applied). Simply contact us to start the process.
  • Customer Returns: You can return the product yourself with our Returns Form. It must be returned complete, unused, undamaged and in its original packaging – simple and easy!
  • Mobility Technician Return: For goods that need dismantling contact CareCo within 14 days of original delivery to request a Mobility Technician Return (£80 fee applied). A fully-trained engineer will arrange a suitable day and time to collect the product – quick and fuss-free!
  • Unfortunately, we cannot accept returns on Made to Order items or specially adapted items (unless they’re delivered faulty, damaged or incorrect).
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