Customer Services

Need to contact us? Browse our comprehensive FAQs, give us a call or send an enquiry to our dedicated Customer Services team.

Contact Us

Experiencing Problems With Your Item?

If you have had your product longer than 14 days and are experiencing problems with it, please contact Please note we may request photos to resolve the problem.

Customer Service
0845 611 8022
Mon - Fri
8:00am - 6:00pm
10:00am - 3:00pm

Order / Delivery Query?

0800 1114 774
Mon - Fri
8:00am - 7:00pm
8:30am - 5:00pm
9:00am - 4:00pm
If you have any questions please feel free to get in touch by clicking the button below.


CareCo deliver to over 70 countries worldwide with engineered delivery available in the UK.

CareCo Club

To make the most of your experience with CareCo why not try our CareCo Club Membership?

CareCo Club


We're looking for talented individuals to expand our evergrowing team!

CareCo Staff


Find out how your business or organisation can become a link partner.

CareCo Partners

Terms & Conditions

Please read the terms & conditions carefully, and contact us if you have any questions or concerns.

VAT Exemption scheme

Find out who qualifies for the VAT Exemption Scheme.

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